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I have a Taylor body fat analyzer and scale model #5563 that keeps showing Err 2. It won't read any weight whatsoever... it just goes stratight to the Error message. Do you know what that means and how I can fix it?

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From the Taylor Site http://www.taylorusa.com/faq-scales

Here are the basic ERR messages and their meanings:

  • Error 0: Initialization
  • Error 1: Instability (scale is on an uneven surface ex: carpet)
  • Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
  • Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
  • Error 4: Body fat is out of range
  • Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do? The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.

Posted on Jan 21, 2010

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The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
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  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
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  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
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Thank you for your e-mail. The reboot below may clear the error from
your scale. You may need to do this several times to completely reboot
the system. Please let us know if you have any questions or continue to
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Regards,


Linda DLT
Consumer Relations
Taylor Precision Products
& Salter Housewares
2220 Entrada del Sol, Suite A
Las Cruces, NM 88001
Toll free - 800-289-0944
866-843-3905
Direct - 575-526-0944 ext 3172

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