Question about HP Pavilion dv6000z Notebook

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HP Pavilion dv6000 Webcam problem

I have a HP Pavilion dv6000, and the webcam does not work, i installed the updates, and the HP Laptop doesn't have the Quickplay program that others have that I read about, and I am not sure what to do.

Posted by Anonymous on

  • 56 more comments 
  • Anonymous Feb 20, 2008

    hp pavilion Entertainment PC, HPpavilion 6000

  • Suchert Feb 23, 2008

    I have a hp pavilion dv6000 and my webcam does not work on my laptop. What I can do to fix this problem and to prevent it from being a problem in the future. thank you.

  • Anonymous Feb 27, 2008

    I have hp pavillion dv6000 and the webacm on my laptop is not working. What can i do to fix this problem and to prevent it from happening again in the future? Thanks!

  • ticktock91 Mar 01, 2008

    I to have a HP Pavilion dv6000 with the same problem. No one seems to have a fix for it.

  • Anonymous Mar 06, 2008

    I'm running vista on the same laptop and the webcam doesn't work for me either. At first when I did the disable/enable thing it'd be ok, but now that doesn't even work, how can I solve this?

  • Anonymous Mar 14, 2008

    i have a hp pavillion dv6000 and the camera sometimes work and sometimes doesn't, usually when i try to use it in msn, it says that my camera is not plugged or is in use...and i'm not using it in any other program.

    Please help me put with this situation, cuz it has been a lot of time since this problem appeared

  • sromero Mar 25, 2008

    hi'

    well i have a hp paviliondv6000. with web cam build in and is not working and i can't even fide them. i dont know what to do; please can you telle me how can i reinsatall them.>

  • Anonymous Apr 05, 2008

    my web cam is not working its saying that the device is not plugged in but its a built in.

  • Anonymous Apr 07, 2008

    webcam its doensn work

  • Anonymous Apr 09, 2008

    I TRY WORKING WAB CAM AND IT WOULD NOT WORK .IT SAY WAB CAM IS NOT PLUGING OR BEING NEWS

  • Anonymous Apr 20, 2008

    it just wont turn on when i go to use it on msn

  • Anonymous Apr 23, 2008

    my camera used was working just yesterday. and i tried using it on this website called stickam and all of a sudden it wont turn on.

  • Anonymous Apr 25, 2008

    Installed supposed up dates from HP tech. Loaded and configured correctly. The web cam worked maybe two times with Quickplay. After install, there was a vista alert stating there was already an updated version for Vista installed. Still does not work for video conferencing on Windows live. Windows live states the webcam is already in use by another program. tried Googling with no results.

    http://www.odinartcollectables.com

  • Anonymous May 08, 2008

    Same laptop as yours and my web cam does not work

  • Erikaaa May 12, 2008

    By accident I deleted my webcam because that was what I was told to do when it wasn't working. So I deleted it and tried to re install it, but I couldn't find it anywhere on my laptop so I guess I deleted it completely. HELPPPPPPPPPPPPPP!

  • jacosta May 17, 2008

    it works sometimes and other times it doesnt

  • rakesh ranja May 31, 2008

    my sysyem was very slow so some one said me to formate it i went through this suggestion aftre that my system is running very fast but its quickplay and web cam is not functioning

  • Anonymous Jun 08, 2008

    my camera does not work

  • Anonymous Jun 11, 2008

    Dear Sirs
    I have a new laptop hp pavillion dv 6000 and i have a camera problem so i tried to started it from cyberlink youcam icon or from msn some times open and some times don't and the note shows that i should check if there is any file open that can effect on the camera but in fact nothing of any files is open or also ask me to search for another software so i do shut down for the computer some times back to normal directly and some times not can you please help me to solve this problem since i already do the windows vista ultimate update from internet but the problem still occur
    regards
    Richard
    Please reply me on my shown mail.

  • Anonymous Jul 06, 2008

    WHERE IN THE HECK DO I FIND THE WEBCAM FILE AND START ON MY LAPTOP!

  • Anonymous Jul 24, 2008

    i canno open my web cam at all, it says it is open already but it in not. i have checked with quick play and it does not work at all. what can i do?

  • itexpertman Aug 03, 2008

    i have the hp dv6000 and the built in web cam doesnt work can you please help

  • Anonymous Aug 07, 2008

    hp pavilion webcam dv9000 does not work

  • Anonymous Aug 13, 2008

    how do i get to the options for my web cam? cant find it searched my computer

  • Anonymous Aug 16, 2008

    what kind of plug in do i need?

  • Anonymous Aug 19, 2008

    The built in webcam on my laptop isnt working

  • must4ever Aug 23, 2008

    how to check the web cam in hppavillion dv6000

  • Anonymous Aug 23, 2008

    how do i open my web cam for hp pavillian6000

  • Anonymous Aug 27, 2008

    my webcam doesn't work all of a sudden. when i click on it, it wouldn't open.

  • Anonymous Sep 03, 2008

    hello same problem with presario a960em : vista and win live messenger.

    this problem is old and still present. no solution available from compaq, hp, vista(ms), win live messenger ?? it is a lot of technicians, engineers involved and no one is able to solve this problem ?

  • Anonymous Sep 07, 2008

    my hp dv6000's webcam isn't working, what should i do?

  • Anonymous Sep 17, 2008

    Why isn't my web cam on the source menu on Quick play. description- when i open quick play you know where it says source in big bold letters right. well on that area it doesn't say web cam. How do i add my web cam to it if any of u know please answer??? Tyvm= Thank you very much if u can help me.

  • aranh122 Oct 21, 2008

    I have a dv6000 and the webcam doesn't work and i don't have quick player to test it on but,. My computer came with some software to run the webcam on but it says there is not webcam found. I looked on device manger but it isn't on the list either.

  • fmp01 Nov 12, 2008

    my hp pavilion6000 webcam will not work where do i find the webcam file.

  • Anonymous Nov 17, 2008

    my QuickPlay doesn't work.

  • bhai123 Nov 29, 2008

    my laptop webcam is not working can u solve the problem



  • Anonymous Dec 01, 2008

    i have a problem with my webcam it is not working, it tells me to go to quick play and look if it works, and it doesnt....

  • cant_handle_ Dec 07, 2008

    my webcam is not working. i have installed a new driver and updates and it is still not working. how do i fix this problem?

  • Anonymous Dec 10, 2008

    same problem

  • arun1421 Dec 25, 2008

    HP Pavilion dv6000 webcam doesnt work. I have Quickplay but I had unistalled the Muvee Maker Software by mistake once. Is that the reason? Webcam driver from HP site doesnt solve the problem.

  • voofn Jan 18, 2009

    I accidently uninstalled my webcam and now I can't seem to reinstall it.What should I do to get my camera back?

  • Anonymous Jan 28, 2009

    I got an hp pavilion dv6000 and whatever i try wont work! i cant find it in my computer. i trid quickplay, but i dont see it on there either.how do you install the webcam?

  • david-mat Feb 03, 2009

    i have problem with the camera it dasent work at all i have hp dv 6000

  • magpie1904 Feb 22, 2009

    My 18 month old HP Pavilion dv6338SE web cam stopped working and disappeared from my control panel settings. Went on line with HP, they suggested many things. Ended up having to be taken in for repair, a new driver and cable were installed. A month ago I had to have it repaired because the wireless would not connect. The store tech told me both of these were common problems. Fortunately I had taken out a warranty.

  • MicroMike2 Mar 08, 2009

    My webcam can not be found by my computer when I ask it to search for PNP devices. Its also not listed any where as a device. I have tried everything on this string; software reinstalles to file downloads from HP site and nothing.

  • michichay Mar 13, 2009

    when i updated my windows,,my webcam doesnt work anymore...i dont know what to do.....i tried to install but the driver cant find..

  • hmixaela Mar 16, 2009

    now work,my webcam!!!

  • Anonymous Mar 16, 2009

    i have a hp9000 and my web cam dont work.i dont know why

  • beckyboo242 Mar 19, 2009

    Built in 1.3mp webcam not recognized at all by computer. Running windows vista 32bit on an HP Pavillion dv6338se machine.
    tried multiple drivers without success.


  • gardas Mar 28, 2009

    i have formated to my computer that wista...i dont have webcam now icant open my webcam to chating.what can i do?

  • Anonymous Apr 04, 2009

    web cam

  • sousou90 Apr 08, 2009

    i have hp pavilion dv6000 entertainment pc and the webcam doesn't work ... it worked at the beginning but now it didn't .... but it work if i use it in yahoo massenger

  • Anonymous Apr 10, 2009

    I can not turn on the web cam on my HP pavilion dv6000. there is no program it could make it work and i can not even find the cam device in device manager.

  • Anonymous Apr 16, 2009

    Tenho um HP Pavilion dv6000 mas a minha câmara não está a funcionar, já o reiniciei muitas vezes, mas desta vez não está a dar para ligar a câmara.


  • ajulian77 Apr 28, 2009

    I have a problem with my HP Pavillion dv6000 webcam 1.3 MP. When I open QuickPlay it doesn't even give me the option to use my HP webcam like it used to. Also when I try to use my webcam for AIM or anything else it still does not work.

  • Anonymous May 04, 2009

    Eu tenho o mesmo problem em meu DV 6636nr.

  • Anonymous May 13, 2009

    i can open my webcam again ,than i need a softwear to installation the cam

  • m14borouge
    m14borouge Dec 26, 2012

    I have a hp pavilion dv6000 and my webcam does not work on my laptop. What I can do to fix this problem and to prevent it from being a problem in the future. thank you.

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18 Answers

Anonymous

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Download Quick play if you can i havent tride this before so i dont know if it will work hope this helps. =]

Posted on Sep 17, 2008

  • Mary Ann Nov 14, 2012

    i did try to download the Quick play but still doesn't working...

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Anonymous

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Fix for HP Pavilion DV6000 with built in camera. I have been searching and searching for a fix and I finally found one. Works with XP and VISTA OS.

Download HP's Pavilion Webcam Driver: ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe and restart your computer again.

Hope this helps some of you!

Posted on Jul 03, 2008

  • Mary Ann Nov 14, 2012

    I'd try download this too HP's Pavillion Webcam driver but doesn't work

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Anonymous

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Hi,

I have this issue with windows vista installed on my laptop. The integrated camera just doesnt seem to work now and then.

For eg., it works at times with quickplay and some times with yahoo messenger, and more often than not it doesnt work atall.

One temporary solution I stumbled upon last nite was going to 'manage' window by right+clicking my-computer, select the webcam properties, disable the webcam and enable it again.

It did the trick for me.. :-)

Benson

Posted on Feb 28, 2008

mridul biswa

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I have a problem with my HP Pavillion dv6000 webcam 1.3 MP. When I open QuickPlay it doesn't even give me the option to use my HP webcam like it used to. Also when I try to use my webcam for AIM or anything else it still does not work.

Posted on Jan 23, 2011

Anonymous

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Hello,
the solution numbering is not classified by date ?!?
on solution 11, the link is broken when you click on the link, but if you take only " ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe " it works. (I have downloaded but not yet tried the solution)
regards

Posted on Sep 13, 2008

Anonymous

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Http://rapidshare.com/files/115077667/Webcam_Chicony_Driver_5.7.28.400.rar
working 100% and don't worry it's safe scan it with your antivirus
read the instructions uploaded inside

Enjoy

Posted on Jul 26, 2008

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Anonymous

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I fixed my laptop Dv6000 with the SP1 service update for Vista. Works great now!.

http://www.odinartcollectables.com

Posted on Apr 28, 2008

  • Anonymous Apr 28, 2008

    My HP Dv6000 was fixed (webcam) after installing windows Vista SP1 service update. Works great now!

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Anonymous

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I am running a windows xp.. I have the pavillion Dv6000 with the 1.3 mp built in camera. I have tried everything from the hp sites. i have download drivers, updates, everything. Nothing seems to want to work! Please let me know if any of you have had this problem and fixed it! Thank you so much! - A.J.

Posted on Jul 14, 2009

Anonymous

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I have this LAPTOP running Vista. I almost always have to restart the computer and then it works. Very annoying.

Posted on Apr 12, 2008

Patrick Michaels

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Hmmm...is your pavilion on XP, as I anticipate? if so, then unplug the webcam, and then plug back in. Does the XP see the webcam being a new device? If not, then you'll need to go to the Control Panel for Cameras and Faxes, and install it from there.

Got Backup?

Posted on Feb 10, 2008

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Anyone owning a HP Pavilion laptop with the built-in web cam should follow the fix instructions outlined by HP. Slowly, HP is solving (kind of) these barriers but for now this first step is the most important stepfor fixing your laptop webcam and will save you abunch of time in the long run.

It involves diagnosing and applying thecorrect updates which are specifically made for your HP Pavilion laptopmodel.

Failure to follow the correct web cam fix instructions can makeyour web cam problems even harder to fix and worse, take up a bunch ofyour time. So if your intention is to fix the webcam problems and usethe camera as it was intended you should follow the correct web cam fixinstructions for your Pavilion model.

When ALL ELSE FAILS you could try this odd fix for the HP web cam that was uncovered by a guy named DylanBennett. The fix requires about 14 easy, individual steps and the amount of positive feedback has been substantially large...about 90 % success rate.

Use this fix only when you've tried all other steps for updating yourHP webcam and still can't get the camera working the way it's supposedto work. Towards the bottom of the page you'll find examples from many different HP Pavilion laptop owners that the fix worked for.

Posted on Jan 13, 2009

judfree

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My webcam not working

Posted on Jan 05, 2011

Pieter Vleeshouwers

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Sometimes it can be a tool in doubt between a hardware problem or a software problem, to just once to burn a current Linux live CD or DVD, or usbdrive any suggestion or Manjaro Ubuntu or Puppy. Sometimes saves unnecessary waste of time.

Posted on Aug 26, 2016

Anonymous

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Hi,
HP Pavilion DV6000 Notebook main problem's are Power Problem, Vista Error etc..
For these problems you can visit a link by just Click Here .
For any other problems with this Notebook you can Click Here

Posted on Oct 08, 2010

Anonymous

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Try rebooting your whole system if you can. Reboot using the one that doesn't save any files. Save everything you need onto an external hard drive if you wanna do that. If this doesn't work then you're probably going to have to call the customer service and ask for a new laptop. It shouldn't cost you anything since it's their fault for not installing the program into that laptop. Probably a mistake if this is the problem

Posted on Mar 22, 2010

Jay Patel

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If you have quickplay on your keyboard cover than it better to install quickplay. You will get quickplay software form www.hp.com and go driver section. It will ask you to enter your model number and follow instruction. If you have installed already than uninstall and get fresh copy of quickpay software.

Posted on Jul 22, 2009

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The problem has befuddled me for months with a friends computer. She downgraded to XP and the webcam wouldn't work. At one point it was sent to HP service for a warranty hardware problem and when it came back the webcam WAS working. But I don't know what HP did. I do know the webcam driver was for a "Ricoh" device. HP seems very confused on this issue. Knowledgabe HP post have offered solutions that have not work for me. But HP also has on their support site the following page: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01092639&lc=en&dlc=en&cc=us&product=3340172&os=228&rule=3954&lang=en which categorically states that "If you have an HP Pavilion or Compaq Presario consumer notebook PC that shipped with Windows Vista, you should not attempt to downgrade to Windows XP. Changing the operating system (OS) will cause severe operational problems." etc., etc. But on the same page their offer advice on what to do and driver downloads for all devices???

Posted on Jun 07, 2009

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Since few weeks my device windos was Vista home premium then i deleted it's recovery and i set up Vista ultimate.now i can not set up the camera.my device is Hp pavilion dv6000.excuse me can you help me by sending the recovery of windos Vista home premium my mail is [email protected]

Posted on Apr 18, 2009

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1 Answer

The web cam donot work


Most HP laptops come equipped with a built-in webcam. However, many casual users have difficulty accessing the webcam. Whether, you have deleted the HP Webcam icon from your Desktop, or you are a first time user, there is an easy way of accessing the Webcam. The only requirement is that you have the HP QuickPlay software and latest driver for the webcam installed on your computer.

Download the latest driver for the Webcam:

1. Go to the HP Support and Drivers website for the most update-to-date HP Drivers. Enter laptop's model number, which can be found on the front of the laptop screen as well as the product sticker on the bottom. Choose the exact model from the list that shows up. Then select your operating system. Download the webcam driver from the list of available driver and software programs. Install the driver and reboot the computer at the end of the installation process.

2. Launch the HP QuickPlay application. Almost all HP laptops have the program pre-installed, but if for some reason you don't have the program, it can be downloaded from the HP website (link provided in Resources section).

3. Click on the "Music Videos Pictures" icon in HP Quickplay. HP Webcam will be available among the list of devices. Click on the HP Webcam button to turn it on(you will see a light next to webcam lens and an image will show up on the screen).

4. Double-click the active webcam image to enlarge it to full-screen.

5. Scroll down to the lower left corner of the screen and click on the "Snapshot Image" icon to take a picture. Click the "Record" icon to record a video.

6. Click the "Info/More Settings" icon denoted with a lowercase "i" to change settings such as the aspect ratio (4:3 or 16:9), or recording quality.

7. Use adequate lighting for the webcam considering its limited image quality and low light capabilities.

8. Now that you have installed the driver for the webcam, most 3rd party programs should also be able to detect and access the webcam. It can even be used it with messenger applications for video chatting/conferencing.

I hope you find it very helpful. Thank you for using fixya.

Aug 17, 2011 | HP Pavilion dv6426us Notebook

1 Answer

My HP Pavilion Entertainment webcam issues


First uninstall the drivers and then download the latest bios update for your notebook from hp.com and then restart the computer.... then install the latest updated drivers for webcam from hp.com and check this will surely work.
If not then check for quickplay driver update too.
Another thing open task manager and then go to processes and check wethere you can find the webcam running or not if yes then right click and end the task , also check for the programs that might use webcam like if you have installed yahoo or skype messenger end the program task too.

Apr 10, 2010 | HP Pavilion dv9000z Notebook

2 Answers

Hp pavilon dv6000 laptop won't start.it comes on (keyboard lights up and cycles on and off but won't stay on and boot up.


Could be anything but have you tried safestarting in windows. If it wont do this then the BIOS is lost. Use your recovery CD to reboot the system I had a problem like this and it was loose/blown memory module.

Feb 19, 2010 | HP Pavilion dv9000z Notebook

1 Answer

HP DV6000 Laptop Quickplay buttons are overly sensitive


I'm giving you the link for HP Quitch button patch

ftp://ftp.hp.com/pub/softpaq/sp31001-31500/sp31136.exe

Download the file and installed it.

Check if it work.

Otherwise unstalled HP Quichlaunch software,then it won't work.

That's it.

Jan 03, 2010 | HP Pavilion dv6000z Notebook

5 Answers

My battery is at 0% and does not charge and whenever i take out the power chord my computer automatically turns off. Any help


here is a good resource I found:

Solution for HP Pavilion DV6000 Battery Not Charge
  • Reinstalling the power management software has just fixed it for me. Go to device manager and under batteries, unistall the Microsoft ACPI Compliant Control Method Battery. Go to Actions on the menu bar and select ’scan for hardware changes’. It will reinstall it and hopefully start charging immediately (mine did anyway).
  • If your HP Pavillion dv6000 has a battery that won’t charge yet still turns on when plugged in, turn off the laptop and remove the battery then wait for around 30 seconds, re-insert it and turn it back on, the charging update should say, plugged in, charging.
  • I made the bios update, and works for me. My Dv6000 battery problems were fixed. The battery led always blinking every time and the battery didn’t charge. Now it’s ok !
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us&lang=en&dlc=en&product=3245619
  • If it is still under warranty you can chat with an online hp tech who will check it out over the internet and send you a replacement for free. the dv 6000 laptops have a recall on a few problems and there is a bios update to fix it before it happens but will not correct it after the fact the recall on specific problems extends the warranty to 24 months http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us&lang=en&dlc=en&product=3245619 should get you to the warranty page.
  • Just got it to charge again.While the laptop is powered and in Windows XP, press and hold the POWER button until it dies. Then, remove the dv6000 laptop battery. Power it back up and enter Windows. Then, re-insert the battery.
  • So I always remove the Hp dv6000 battery after I have powered down the laptop, and I have not had any battery problems since then!
  • I had the same issue my fix was a new cmos battery that was only $10.00 and install updated bios software from HP
  • I had the dv6000 battery problem where it showed my battery NOT CHARGING. I took it apart because my QUICKPLAY would not work either and the QUICKPLAY lights stayed on even after I shut down the laptop. I found that the black ribbon cable on the right (the other looks the same but you can see it is for the power button) was slightly kiltered in the flat socket it goes to underneath the area where the quickplay button is. I straightened it out and made sure it was pushed all the way in and locked and put it all back together and everything worked perfectly after that. About a month before that my POWER and SOUND didn`t work. I did the same thing to fix those problems. MAKE SURE YOU HAVE THOSE CABLES EXACTLY RIGHT in there, IT MAY JUST BE YOUR PROBLEM TOO.
  • Some people dont realise that you should avoid short charges and discharges, if your batery does not go above 40% mabe its charge memory thinks its full. to fix this problem let the batery run fully down, then charge it all the way again. try it a few times if it doesnt work. and you have to go all the way, not let windows go into hibernation. to do that you need to get the batery low, then boot to some boot disk and let it sit till the batery dies.
  • HP has posted BIOS updates to address battery problems as well as the auto startup on some.If you will post the full model number,someone can help you find your driver/updates page.
Hope this helps, please rate! ^_^

Jun 23, 2009 | HP Pavilion dv6000z Notebook

1 Answer

How to get my webcam works


  1. Press the QuickPlayc00865937.jpg button (normally located near the display) on the notebook PC to open the QuickPlay application. NOTE: If this takes you to DVDPlay instead of QuickPlay, then you are probably not using an HP Pavilion notebook and you do not have QuickPlay installed. You should skip this test and go to Test the webcam using YouCam instead. Alternately, click Startc00814574.gif , type QuickPlay in the search field, and select QuickPlay when it becomes available to open the QuickPlay application.
  2. Click c00865938.jpg icon, and double-click HP webcam in the Source column. The input from the webcam displays on the screen.
  3. Click Record in the QuickPlay window to record a short webcam file, and then press Stop .
    • By default, the file is saved in a public folder, and the date is used as the name of the video file. For example: C:\Users\Public\Videos\HP Webcam\webcam_20070228_1540.mpg .
    • The saved file can be renamed and moved for use by QuickPlay or other media programs.
  4. Double-click the name of the file in the playlist in the QuickPlay window to view the short Webcam file.
  5. If you can view this file, this concludes this test. You should now test with YouCam.
If you have a third-part webcam, see HP Notebook PCs - Testing a Webcam in Vista with QuickPlay for additional information. Test the webcam using YouCam To verify that the webcam on an HP or Compaq computer that shipped with Microsoft Vista with Service Pack 1 installed is operating properly, perform the following YouCam test. This test verifies that the Webcam is working and can record or play video files.
  1. Click Startc00814574.gif , type you in the search field, and select Cyberlink YouCam from the resulting list. After a few seconds the program starts and the webcam image should be visible in the main viewing window.
  2. Click c01475672.jpg in the main control bar to record a short webcam file, and then press Stop .
    • By default, the file is saved in the Documents folder, in a subfolder named YouCam, with a generic name based on the date. For example: Capture_20080327.wmv
    • To navigate to this folder, click Startc00814574.gif , Computer , and then select Documents under Favorites, and then open the YouCam folder.
    • The saved file can be renamed and moved for use by YouCam or other media programs.
  3. Double-click the name of the file in the playlist in the YouCam window to view the short webcam file.
  4. This test verifies that the webcam is working and can record or play video files.

I hope this helps you, I don't have the same operating system. You can find all the information you are looking for at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01560721&lc=en&dlc=en&cc=us&product=3795310&lang=en#N565

Jan 08, 2009 | HP Computers & Internet

2 Answers

WEBCAM


it depend on the webcam software if it is available or not

if it is available then you can go to c:\program files\{the webcam program name}

if its not available then it will need a program to use something like (yahoo messenger or msn messenger).

cheers

Sep 05, 2008 | HP Pavilion dv6000z Notebook

8 Answers

Cant turn my built in webcam on??


Hi,

This is known Webcam issue in DV6000 notebooks. To resolve or narrow down the issue, we have to check few things.

First open Device Manager.

Please follow these steps to open Device Manager:

1. Right Click on 'My Computer' icon on Desktop and choose Properties.
2. The System properties Window opens.
3. Click Hardware tab and then click the Device Manager button.

Expand + Imagining Devices and check if the HP Webcam is listed under it.

If Webcam is not listed there, then you have to contact HP to get the BIOS update.

If it is listed there, right click on it and select Disable. Again right click on it and select Enable.

Now open any applications like Quickplay and check if Webcam is working or not.

Please reply me if that won't resolve the issue, I can provide more work arounds

Aug 09, 2008 | HP Pavilion dv6000z Notebook

2 Answers

Webcam problems


this is common problem among HP laptops, even i am getting the same issues every now and then. what to do? if this occurs, most of the time i just restart my laptop and it goes fine again after restarting. if its gone bad, i go ahead and reinstall my webcam driver. you can do this by:
  1. click on start, all programs and hit recovery manager.
  2. when the recovery manager wizard pops up, click on the advanced options button
  3. select software program re-installation and click next twice
  4. select HP Quickplay / DVD play (hp quickplay program includes hp webcam drivers as well). hit next twice
  5. restart your computer.
again, either restarting the computer or reinstalling the webcam drivers work for me. should work for you too.

Mar 17, 2008 | HP Pavilion dv9000z Notebook

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