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Posted on Jan 14, 2010
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THeood is not getting heated and the turntable is

THe food is not getting heated and the turntable is not turning

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  • Expert 130 Answers
  • Posted on Jan 15, 2010
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The unit inside the microwave that heats called the "magnetron" has gone bad or the circuits that power the magnetron and turntable have failed. if its under warranty still, send it back to the manufacturer. if not you can call some repair shops and see how much it would be to service it, but its most likely going to be cheaper to purchace a new microwave since they are relatively cheap these days, and electronics repair people are not cheap. hope this helps

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Question edited for clarity.

No you can't. The turntable needs to rotate the food or the microwave energy will burn holes in your food. The rotation spreads the heat evenly throughout the food. You can test it by removing the turntable and put a plate on the base with a pound of butter on it. Microwave on full power for a minute. Notice the holes?
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