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Is the compressor running? if it is running, but there is no cooling, it is time to buy a new freezer.
If the compressor is NOT running, I would suspect the compressor start relay.
How did you defrost it?
The numbers are generic and don't mean a thing. They are there to make you feel like you have control. Anything under 1 should be very much frozen. If it is not then you have T-stat problem and should address that. Chest freezers run at -25f on average if the freezer has enough product in it. The more food in the freezer the better and more efficiently it will run.
defrost fully once a year or more if you notice it frosting up.it should run at minus 18c to 20 c for best results. 0f is fine.gurgling noise is normal (liquid turning to gas before compressor turns it back to liquid).make sure door seals all round and the kids close the door asap after use......also if you portion up food prior to freezing and vacpack it it will last longer.and be easier to store/rotate.
ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck
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