The printer will not accept any printing jobs while the lights keep flashing on every button on the top. Message says,"remove and check Print Cartridges" which I have done twice. Utilty notice says, "Pen Failure" ??????????????? Have unplugged BOTH USP connection and AC plug which did not stop the flashing lights or message. Tried shutting off on the printer button and back on
I removed the black ink cartridge that was REFILLED at a popular retail outfit and replaced it with a remanufactured one I bought on the web. As soon as I closed the lid, the flashing stopped and it has been working GREAT ever since. Many postings had already recommended the changing to a "new cartridge" to remedy this flashing lights and "pen failure."
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