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Posted on Jan 13, 2010
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My watch has a chip in the crystal - who can put a

My watch has a chip in the crystal near the outside rim - can I send this back for repair?

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Arturs Kalnins

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  • Master 2,338 Answers
  • Posted on Jan 13, 2010
Arturs Kalnins
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Joined: Dec 17, 2008
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Chip in crystal is not repairable. You need a new crystal. No need to send the watch away, as any local watch repair shop can do this.
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0helpful
1answer

I have a EH-23GA Gold E Howard watch that I purchased from Amazon.Com 5/16/11. While working on my lawn mower I must have bumped the crystal on something. It chipped a flake off the inside at about 2...

you can get the crystal off, but not back on. There is a special tool that is used to compress the crystal to make it fit in the bezel. Besides, if a piece chipped off, it is no longer waterproof. Take it to a jeweler and he can put a new crystal on in no time. Crystals are not expensive.
0helpful
1answer

I HAVE A CHIPPED CRYSTAL (GLASS FACING). WHERE CAN I GET A REPLACEMENT AND/OR HAVE THE CHIPPED CRYSTAL REPLACED?

Here is a link to the fossil website's policies on repair. http://www.fossilcanada.ca/webapp/wcs/stores/servlet/ContentView?langId=-1&storeId=32563&catalogId=20509&page=warrantyRepairs

If your watch is not in warranty you may have to pay for the repair. Send your watch to fossil at the address listed on their website and follow their guidelines by including a description of the problem and other necessary information.

For a solution that may be faster, you could try taking the watch to a local jeweler to see they can repair it. This is unlikely though, because the may not have the crystal to repair it.That is worth a try though. At the very worst, you will have to send the watch to fossil for a repair.
0helpful
1answer

The crystal face of the watch is cracked. We need to have the crystal replaced. Where do we send it in? Our watch repair doesn't handle things like that! It is an Akribos watch.

there are many different options, you can "google" watch repair, and choose someone to send it to. any local jewelry store should be able to give it to their watchmaker for a replacement crystal.
Jul 17, 2011 • Watches
1helpful
1answer

I have a Police Phalanx watch, black and rose gold effect. The glass has a couple of scratches and one of the rose gold markers has come away at the 10 o'clock position. Would it be expensive to repair...

If the crystal of your watch is made of plastic, it may be possible to buff (or pay a jeweler to buff) it. Buffing a crystal is very inexpensive--sometimes free--and may eliminate the scratch, or, at the very least, greatly reduce its prominence. However, glass crystals cannot be polished in this way; the only way to fix chips or scratches is to replace the crystal, which can run anywhere from $15-50+, depending on the type of crystal and amount of work required to replace it and test for proper water resistance. Replacing the mineral glass crystals on some diving watches can be very expensive.
Markers on a watch dial are ordinarily stuck on with little pins and/or a dab of adhesive. If the detached marker is still in the watch, this is ordinarily a fairly simple repair. The watch would be opened and the movement removed. Next, the jeweler would carefully place the marker back into position, probably adding a tiny drop of glue to keep it in place. A job like this can cost as little as $25, if it requires no replacement parts and you take your watch to a place that does a lot of watch repairs, as opposed to a general jewelry store that has to outsource the repair to a wholesale workshop.
0helpful
1answer

I bumped and chipped the crystal. Is it possible to have a new crystal sent to me?

mcdevito75 here, That may depend on the watch and the maker of your watch, as sometimes a new crystal is only available thru the watch manufacturer, if so, the watch manufacturer may want to install the new crystal themselves. If your crystal is made by an after market company then yes you could get a new crystal sent to you. Look for a small watch repair shop in your area to find out for sure.
1helpful
3answers

The back cover for my watch popped off when I dropped it. How do I get it to "snap" back on?

I used to work with jewelry. !!BEWARE!!
This method is for face crystals that are completely FLAT! Any convex crystal will shatter without proper tools!!!
Any method of putting the watch cover back with the watch remotely near water/moisture is a mistake. The watch will rust sooner or later.
So if you don't want to pay a jeweler five dollars to put it back on, this is what I did to my sister's watch cover when I could not snap it back.
I took my cushy 1/4 inch mousepad to a vise. You may not have a vise. If you don't, stop reading now and take the watch to a jeweler --one who replaces batteries.
Inside the vise jaws, I used a 5 inch square piece of wood, then my cushy mousepad, then the watch facing the pad, then the back in the right place for restoring.
!!!!NOTE: Not having the back in the right place will smash the stem and damage can/will result!!!
To push the back on, I picked a 12 point socket out of my socket set that was the same DIAMETER as the watch back and placed it CENTERED behind the back.
Recapping, inside vise:
  • small board
  • cushy mousepad (to avoid scarring and crystal breakage
  • watch crystal facing mousepad
  • watch back in correct position
  • ratchet socket the same diameter as watch back centered behind cover
Slowly I positioned all these items with minimal pressure. Then when I was sure that I was ready (and prepared to hear the crystal break) I put as little pressure closing the vise that I could. The I heard a snap, and to my relief, it was the back going in!

I DO NOT RECOMMEND THAT YOU DO WHAT I DID. People with broken watch crystals become very IRATE when "all it needed was a battery"!

A screw clamp would also give adequate pressure. Any unsupported direct pressure over the crystal will shatter it!

Hope this helped.
Good luck!!!!
0helpful
1answer

Hello my name is James nd i receive a kenneth cole watch for christmas from my daughter and second time wearing i accidently chip the lense and scratch on a wall can i send it in for repair and where

I suggest finding a watch specialty store.  Many jewelers can also change the crystal for you if they have a watch specialist on site.  If the crystal is round most stores can do it on site.  If it is not round, it usually has to be shaped and must be sent out.  Retailers such as Precision Time can change a round crystal, on site, for less than $40.  Go to precisiontimeco.com for locations.  If it is not round, they can also send it to their service center for a new crystal.
Jan 19, 2009 • Watches
10helpful
1answer

Can't put (back) back on my timex indiglo

I used to work with jewelry. !!BEWARE!!
This method is for face crystals that are completely FLAT! Any convex crystal will shatter without proper tools!!!
Any method of putting the watch cover back with the watch remotely near water/moisture is a mistake. The watch will rust sooner or later.
So if you don't want to pay a jeweler five dollars to put it back on, this is what I did to my sister's watch cover when I could not snap it back.
I took my cushy 1/4 inch mousepad to a vise. You may not have a vise. If you don't, stop reading now and take the watch to a jeweler --one who replaces batteries.
Inside the vise jaws, I used a 5 inch square piece of wood, then my cushy mousepad, then the watch facing the pad, then the back in the right place for restoring.
!!!!NOTE: Not having the back in the right place will smash the stem and damage can/will result!!!
To push the back on, I picked a 12 point socket out of my socket set that was the same DIAMETER as the watch back and placed it CENTERED behind the back.
Recapping, inside vise:
  • small board
  • cushy mousepad (to avoid scarring and crystal breakage
  • watch crystal facing mousepad
  • watch back in correct position
  • ratchet socket the same diameter as watch back centered behind cover
Slowly I positioned all these items with minimal pressure. Then when I was sure that I was ready (and prepared to hear the crystal break) I put as little pressure closing the vise that I could. The I heard a snap, and to my relief, it was the back going in!

I DO NOT RECOMMEND THAT YOU DO WHAT I DID. People with broken watch crystals become very IRATE when "all it needed was a battery"!

A screw clamp would also give adequate pressure. Any unsupported direct pressure over the crystal will shatter it!

Hope this helped.
Good luck!!!!
1helpful
1answer

Condensation in crystal of eco watch

If there is water in the watch, it's going to quit working sooner or later. If sooner, then the watch (at least the back) will have to be opened anyway. If later, then there will likely be some rust that could cause the watch to never work again.

In the meantime, I'd advise putting the watch near some dry heat -- like a radiant room heater, or maybe a hair dryer. Don't "burn it up" trying to dry out the water. You don't want the crystal to melt, etc.

Water in a watch is bad. The best solution would be to have it repaired now.

I hope this helps!
Regards,
CharlieJ

[Please rate this solution, if it helps you.]

0helpful
1answer

I've replaced the battery on my Skagen watch but am having trouble snapping the back on -- any ideas would be greatly appreaciated. Thanks

O.K this is a tough one, because a watch maker has a press to do this. I don't know if your watch has a round crystal or if the crystal is domed. If it is round and flat, lay the watch down with the crystal side face down. Lay it on a flat scratch-proof item. Take a wooden handle that has a domed end to it. Take the back and lay it on the watch case, making sure that the knotch on the back is aliegned with the setting crown. Take the wooden tool and using the domed end put a little pressure on the endge watch case near the edge, and slowley go around the back, it should snap into place. If it's a domed or square crystal, that's a little harder and all I can think of is finding a round concaved something that fits aroung the edge of the casing NOT hitting the crystal ,and do the same thing as with the flat crystal ( go around the edge putting a little pressure on the back) For a square crystal
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