Question about Kenmore HE2 Plus Front Load Washer

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Door is locked code F21 wont run or cycle or empty water

Door is locked code F21 wont run or cycle . All lights on add rinse, clothes clean , but door is still in locked position. Ealier in day error code read door locked, forced it into quick cycle and error code changed to f21

Posted by michele62 on

  • Anonymous Mar 29, 2014

    The filter cup is clean, it did not have anything other than one thread in it. There was no bad smell at all.

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prem mathew

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First check your washer plug to see if the connections are tightly screwed. Next check your filter if you haven't for long.

Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out

How abt a nice rating for the free help? Thnks

Posted on Aug 18, 2014

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Anonymous

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Try hitting the stop button twice - we are having the same problem but ours isn't draining

Posted on Jan 13, 2010

  • Jessica Oct 31, 2011

    Did you all keep your washer or get rid of it? Mine has been giving me problems since I got it in 2008. I have the f21 code as well now with a locked washer, full of water. I have not been happy with the washer since day one....think I am going back to a top loading washer after this.

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Error message SUD and F21 even after unclogging the filter


Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!

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I have a duet sport WFW8300SW02 which I am having


Here is the code meaning
F26 is for door lock - do you hear the door lock one time or with click sound repeatedly.
F20 no water entering - do you check water coming into washer
F21 long drain-do you take a look of pump filter
Another possibility is the pressure switch was bad.
Hope you can figure out the issue.

Oct 19, 2013 | Whirlpool duet Washing Machines

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I have the Kenmore front load washer HE2. How do I use the clean washer cycle.


Hello, welcome to FixYa.

In order to perform a "clean" on the HE2 is as follows...Read these instructions completely before beginning the cleaning process.
**If necessary, the cleaning cycle may be interrupted by pressing STOP. This will stop the cycle. A RINSE/SPIN cycle must then be run to thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage to the unit and clothing added to the next cycle.**

Begin procedure

1) Open the washer door and remove any clothing or items from the washer.

2) Be sure the door is closed.

3) Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment.


NOTE: Do not add any detergent to this cycle. Use of more than 2/3 cup (160 mL) of bleach will cause product damage over time.


4) Be sure dispenser drawer is closed.


5) Select the CLEAN WASHER cycle.

6) Press START.

NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. The machine will not fill, but the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes.


7) The cycle will determine if clothing or other items are in the washer. a) If no items are detected in the washer, it will proceed to step 8. b) If any items are detected in the washer, all cycle lights will flash and "rL" or "F/34" will be displayed. Associated LED status lights will remain lit. The door will then unlock. Press STOP to cancel the failure code. Then repeat steps 1, 2 and 6 to start the cycle again.


8) Once the cycle has begun, allow the cycle to be completed.


9) After the cycle is complete, leave the door open, slightly, to allow for better ventilation and drying of washer interior.

Good Luck and thank you for choosing FixYa. Please take a moment to rate the info I provided and a short testimony is appreciated.

Regards,

Macmarkus :)

Aug 14, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I cannot get my washer to release so i can open it up and switch clothes over.. It has finished its cycle i even made it do another cycle to try and get it to release but it wont.. any suggestions? Kat


There are many reasons why the door may be jammed shut -

1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
2. Washing machine won't empty water
3. The water has pumped out properly, but a blockage of gunge inside the pressure chamber bottle is trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days due to cost cutting)
4. Door interlock jammed
5. Door catch, handle, or mechanism broken
Try running Just the rinse spin cycle again,

Jul 05, 2011 | Washing Machines

1 Answer

The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

Jun 10, 2011 | Washing Machines

1 Answer

I have a F21 error code and the washer is locked and wont open get my clothes


Run it through the rinse cycle again, then when that's done...

There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

Jan 01, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I get an F21 error reading on my Duet washer. Which means it has a drain problem. But when I turned it to rinse/drain to get the water out of the clothes, it spins and drains just fine. I am wondering...


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Remove the 3 screws at the bottom of the front panel under the washer door. Your filter door will be light brown. If you find a hose there it is to drain out excess water (water that could not be drained by your pump) After you hv drained unscrew the cap and remove all the junk inside. Have a large plastic bag to catch junk and water. Refit carefully after cleaning out. If not solved, something shd be blocking your pump, check this out. Door locked? Press "end of cycle" for 3 seconds, wait for 2 minutes & try the door. F-21 filter blocked.

How abt a nice rating for the free help? Thnks

Dec 15, 2009 | Whirlpool GHW9400 Duet Washer

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Clothes dont smell clean after washing them


The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, and the most effective in my research is to, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically.

My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

Oct 25, 2009 | Maytag Washing Machines

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F21 and 5d code


that is because there is a problem with your pump. you need to take the bottom panel off and untwist the pump filter if it has gone further you need to take the 3 screws out of the pump and clean the impeller. try cleaning the pump filter first though and let me know how it goes

Jun 24, 2009 | Kenmore Washing Machines

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