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Hi there - my remote doesn't respond except for the on/off button. My toddler sat on it a few days ago, and I am wondering if somehow she inadvertantly locked it. Any ideas? Thanks so much.
my remote does not work either. The tv is 3 days old. It appears to be locked.my remote does not work either. The tv is 3 days old. It appears to be locked.
Which one is the SAP button? Maybe we have different remotes here in New Zealand?Which one is the SAP button? Maybe we have different remotes here in New Zealand?
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I had somehow hit the SAP button! Turn it off, and you will get the use of your remote back! :) I don't know about your remote, but on mine I just had to hit SAP.
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Hi Jackiewes928, I apologize for the inconvenience you have experienced. It is my pleasure to assist you today. I understand that the only channel you are currently getting is channel 116 and that your remote is not responding. Do any buttons at the top light up on the remote when you try to change channels? If so, what button lights up in red or green? if any button other the SAT button lights up this means that the remote is not on SAT mode and this would be why is not responding. In order to put the remote in SAT mode press the SAT button for 3 seconds. Once you do this try using the remote. If you need further assistance please feel free to reach me directly at [email protected]
If you click on the TV button on your remote control. I believe that this puts the TV back into Digital mode. You can also go to the Main set up menu to get into the various tuning options by pressing the MENU button on your remote. There are some devious little settings hidden away in there. My TV was not showing that it had HDMI when I selected AV inputs...I eventually found that it was able to be restored through the MENU access.
Hi, lsantiago861! I'd like to help with the issue you're having. Check to see if that button is stuck (pressed in). If it is, that's the problem. Try to pry it loose. In the event that doesn't work, you may need a replacement remote; in which case, let me know. My email address is [email protected]. I hope that helps and look forward to hearing from you!
Have you replaced the batteries? If you have, which mode button lights up when you press Select on the remote? I have provided instructions on how to readdress the remote to your receiver. If this doesn't work, you may need a new remote.
Remote: All Other Remotes
Go to System Info screen.
Hold down the SAT button until all mode lights at the top of the remote light up.
Enter a number between 1 and 15 using the numeric keypad on the remote.
Press the pound (#) button.
Once the SAT button blinks three times, press record.
Note: If successful, the number selected in step 3 will
appear in the System Info screen under Remote
Address.
Hi, sometimes if multiple buttons on a remote are pressed at the same time, the remote will try and send both codes and the unit it is designed to control won't respond because it doesn't recognize the signal. Those signals are usually sent no matter what button is pressed after until you do a reboot on the remote. You can go here to find the reboot instructions: https://www.remotes.com/Articles.asp?ID=273
The first thing I would do, if you haven't already, is replace the batteries in the remote. The lights will still illuminate if the batteries are low but won't perform the remote functions. If that doesn't fix the problem, the remote may need to be readdressed to the receiver. I have provided the steps below. If you have further problems, please respond to the site.
Remote: All Other Remotes
Go to System Info screen
Hold down the SAT button until all mode lights light up.
Enter a number between 1 and 15 using the numeric keypad on the remote.
Press the pound (#) button
Once the SAT button blinks three times, press record.
Note: If successful the number selected in step 3 will
appear in the System Info screen under Remote
Address.
Guys it's really easy just press on-off and tv at the same time, until de on-off botton turns on. Point the Remote at the TV DVD or SAt and press it 3 sec max. until the tv turns off. then press the stop button and that's it...
some functions work others not at all.
my remote does not work either. The tv is 3 days old. It appears to be locked.
Which one is the SAP button? Maybe we have different remotes here in New Zealand?
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