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Posted on Jan 12, 2010
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My Dell is asking for a CD for the Dell Communications (Support Software) ... where is it? Is it on a CD that came packaged with my computer? A small window pops up asking that I insert the CD or other removable device (The feature you are trying to use is on a CD-ROM or other removable disk that is not available.) I cancel and it pops up again and again.

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  • Master 3,940 Answers
  • Posted on Jan 12, 2010
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Sounds like it is wanting the modem driver.
It should be on a Drivers and recovery CD (Resource CD) or a modem drivers CD. If you don't have those, you can download the driver from support.dell.com

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I have the hp inspiron 531s.Can i burn cd or dvd??

Yes your computer has a DVD writer... It should have the software to burn DVDs and CDs


The Dell Inspiron 531 is a desktop personal computer with a Microsoft Windows operating system. An Inspiron equipped with a CD burner can be used to record audio discs using Windows Media Player, which comes installed on the Inspiron as a standard part of the software package Dell loads onto its computers. Blank, recordable discs and pre-recorded audio CDs are the only supplies needed for the project.


Read more: How to Burn Audio CDs With Dell Inspiron 531 ' eHow.com http://www.ehow.com/how_6210098_burn-cds-dell-inspiron-531.html#ixzz1XyrRh8L7

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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1answer

Every fifteen minutes or so an install box pops up and tries to install Dell Communications (Support Software) on its own. It then says "the feature you are trying to use is on a CD-ROM or other...

Thank you for using FixYa

Your computer is stuck in a loop tyring to install the software. You may have to contact Dell to see how to turn that off, or if even it is needed.
go to--
http://support.dell.com/

I hope this was useful and please comment if this was helpful to you.
0helpful
1answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem

It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.
    1helpful
    1answer

    Can't get rid of the Sonic Activation Message that appears on Dell computers "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic Activation...

    Sonic is typically a cd burner software. look for any CD utilities running down by the clock and right click on the icon to exit them. Maybe look for a sonic or CD/DVD software package that would have come on a disk with your computer , insert it and re-install the package, that may do it for you. If the nag is tooo annoying, for the interim look in your start menu under startup and delete anything in there that is in relation to sonic or cd writing software. Hope that helps you. Cheers
    0helpful
    1answer

    My computer asks for a software CD when plugging in my Alesis M1Active 320USB speakers

    It probably doe snot have the drivers that operate these speakers.

    The CD it is asking for may be included in the package with the speakers.
    or you may have to download the drivers from the web page of the speaker distributors.
    0helpful
    1answer

    A dell inspiron 9400. asking for product key for office excel etc cant use it.assist please.

    You are required to key in the product key given on the CD through which office package was installed. It can be provided by the vendor from whom you purchased your dell.
    0helpful
    2answers

    I have no key of microsoft office 2007

    Hello friend if you are using Genuine microsoft office suit then it will automatically ask to activate key and Even though you purchased MSoffice 2007 with your computer you will have to do the activation. The product key is located on the cd package for MS Office 2007. It may be a small slip of paper or a label on the package itself. If you don't have the package. call your computer manufacturer. IN fixya ! we are not provided any direct key because it breach fixya T&C.
    And use genuine software rather then pirated.. because genuine software is properly updated by Microsoft and you will not counter flick victim of pirated office......

    Hope you understand
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