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Posted on Feb 09, 2008
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Intervideo WinDVD5 I recently bought a brand new Thinkpad (12/6/2007). I have been trying to resolve the DVD problem through IBM's partner locally with no luck and I really can't have my laptop shipped to IBM for repairs at this time. . .my problem since 12/2007 is I keep getting audio but a black screen with a green box in the upper left corner of the screen when I try to play a DVD. I thought it was the subtitles that caused it. . . I am hearing-impaired, so I took the subtitles off and same problem. I am using a Thinkpad R61i Windows XP, IE7. I have also searched the Intervideo/Corel website to no avail. Any help will be much appreciated. Thanks

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  • Michelle240 Feb 24, 2008

    THANKS so much kecik! The problem is occurring with some DVDs. I will check the settings on winDVD and see it fixes the problem. If it is still happening, I will download VLC player and try that one out. Again, thanks so much for your response.

  • flatpickin Jul 11, 2008

    Exact same problem!

  • LeeMac75 Nov 24, 2008

    I have an IBM ThinkPad T400 with WinDVD 5 installed on it. Every DVD I try gives me the same result - audio but a blank screen. I've searched the WWW and WinDVD 5 is practically obsolete now. I cannot upgrade nor can I install a different application / utility (this problem affects 1500 laptop users), does anyone know if there are codecs available for WinDVD 5?



    Any help would be greatly appreciated...

  • Anonymous Mar 17, 2014

    The color is degraded - in cases turning the resulting DVD as almost black and white and the yellow in subtitles is way off to a side of the subtitling

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Did you try with some types of DVDs? If with all are the same result, it might be the setting or there is real a problem with the player software.
I m not so familiar with winDVD.
Try to download and use this VLC player:
http://www.videolan.org/vlc/download-windows.html

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If the laptop has Windows 10 and you are trying to view videos with the default Windows media viewer, this is probably the problem. It is not very good at recognizing various video codecs, but does fairly good at audio ones. Try downloading VLC free viewer. It is no cost and works well.

But sometimes the VLC will meet green screen error too. You can check this guide for help.

Guide: How to Fix VLC Green Screen Problem

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