Question about Siemens SpeedStream Modem (4100) (SS4100)

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Hello I have a 4100 B Siemens Speedstream from AT&T. The only 2 lights that come on are the Power Light and Ethernet. I have tried rebooting but do not get any int connection. Do I have a bad modem and can this be fixed or do i just need to purchase a new one? Technical Support says that If I unplug the ethernet plug and the light blinks the modem is bad. Is this correct?

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Does the DSL light come on at all when the modem is powered up?? If not, then it looks like the modem is bad.

When the modem is first powered on, all of the lights should come on and then go off after a few seconds. The power light should then begin to blink while the modem does a self test. Once that is done, the DSL light should come on and begin to flash red. If it senses a DSL connection, it will change to flash green until it has established a DSL connection. If it does not detect a DSL connection, it will continue to flash red. If the light does not flash at all or if the power light continues to flash after a minute or so, then the modem is most likely bad.

Let me know if you need more help. :)

Posted on Jan 14, 2010

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