Broken Parts We have two parts that are broken..On the receiver section that goes into the power base one of the ears are broken off..Also the flange on the ring that holds the variable screens in place.. How do I order parts or replace the entire unit??
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Try buying a new motor base on eBay. It's actually quite cheap. If you are daunted by the shipping cost of this monster, you can always ask the seller to sell you just the brown bottom cover. Under each foot is a screw which attaches the molded base it to the rest of the assembly. It's a lot cheaper to just have that part sent to you. This works as long as you are handy in making the switch of the base.
Hi Pamela... Magic bullet base gears can be purchased from amazon (my recommendation). Enter this link Healthy Blend of Power Precision and Value and choose carefully which one fits (by shape, size, price etc). I hope this was helpful. enjoy
This happened to me, and I was told by the company that I had to purchase a brand new base, that the plastic turning device can not be repaired. If it is under warranty, you may not have to pay anything but shipping, and maybe not that either. If you do not have the number to the company, go on-line and and search for it. Call the company and report what the problem is.
I had a similar problem. Part of the lid had a small piece of plastic chipped away. It was the part of the lid that rotates and locks into the machine base. If the lid is missing a small piece of plastic on where it connects to the base, the machine will not switch on. You can compare the lid for the food processor to the mixing lid and see if the piece that juts into the base is broken at all. If it is order a new lid. There are several online places that still carry them; or try a local parts store.
the ring collar is roken
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