How can i change my voice answering on the phone

go to menu and look for change message

Maybe the answering machine is set to pick up at say"5 rings" and the voice mail is set to pickup at "4 rings" . Change the voicemail setting to a higher setting than the answering machine. That may be the problem.

You may download a copy of the manual here.

There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.

Carl

You'll need to find out from your phone service provider how to disable or change the settings on your voice mail. The service is part of your phone line and has nothing to do with the phone, so it's not covered in the manual. Normally the phone service provider gives you a set of instructions (or provides them on their website) explaining how to use the features on your line.

You typically enter "star codes" (*72, for instance) to enable a feature or change its settings. Voicemail usually has two modes: "busy", where it will pick up a message if your line is in use, or "no answer", where the voicemail picks up after a set number of rings. You would want to choose "busy" so that your home answering machine will take the call when you aren't on the phone, and voicemail only kicks in if someone else calls while the line is already in use.

Contact your service provider and they should be able to tell you the magic codes for your system.

You do not have to cancel the phone company voice mail service. You need to change the number of rings the phone uses to answer the voice mail.

For example, if the telephone company voice mail answers if 4 rings, set the telephone answering machine to answer in 3 rings or less.

Good luck.

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For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit's
answering system, turn off the
answering system (page 30).
L To use this unit's answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
- Set this unit's "Ring count"
setting so that this unit's answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
service provider/telephone
company before changing this
setting.
- Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.

What manual did you download, where is the message located, and what is it recorded on?

A 7433 phone is just a phone, it has no messages. It is connected to a TD-816/1232 Key Service Unit and a TVS/TVM/TVA voice mail system if it's Panasonic branded.

When you call in to the TD system, the voice mail answers the call and plays the Auto Attendant greeting. Is this the one you want to change? Or do you want to change the greeting that you get after the AA answers any they dial your extension?

Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.

Carl

You are asking questions about your Toshiba phone system and the voice mail system attached. You could have one of several different Toshiba phone systems and several different voice mails.

The system has timers for things like "No answer transfer timer" and also rules for what it does at that point. (transfer to voice mail box, transfer to voice mail branch, transfer to the operator.. etc..) It can get very complicated. Most likely you are just dealing with the no answer transfer timer for your specific phone port but even just changing that can be very complicated. Many Toshiba phone systems need to be programmed from a computer using specific software. If you do not have someone in the company that knows how to make simple changes to the phone system you would need to get a phone system installation company to make the changes. Hopefully you know the company that installed the system??

There is no voicemail for this model.