Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo
Anonymous Posted on Jan 11, 2010

My WD external does not connect well to my laptop.

My external wd usb hard drive does not make contact with the usb cord and makes a clicking sound it is a 500 gb and it does not requir a power cable I droped itan it started makeing the noise at first I just moved the usb cable and it started working again and it just got worse from that point on now some times it connects and my windows reconizes it then I try to open it it starts to make the clicking sound again and closese out. I'm currently in Afgahnastan so any tech support wont be happening.

  • Anonymous Jan 11, 2010

    Well the usb external hard drive, I dont know what its called exactly but its very small and I can fit it in my chest pocket in my ACUs if it does require a power cord there is no slot to plug it in.

  • Anonymous Jan 11, 2010

    I forgot to add this. If that is the case. that the driver heads need to be replaced how would I go about doing so?

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terminalcon

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  • Posted on Jan 11, 2010
terminalcon
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Joined: Jan 11, 2010
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Sounds like the drive heads are broken or out of line the unit you have does require a power cord its the data cord that it doesn't need , suggestion is to remove the driver heads and replace them with new ones from a matching Drive , its all you can do to save your vital files , if you are willing to replace your heads I can assist you however its not an easy task

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