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Altec Lansing is the best company to buy speakers if you watch movies or listen to music. it hits both deep and a strong bass. These are the best speakers to buy.
I had the same problem. After numerous calls to Altec Lansing they sent me out a new one. The new one doesn't have the same connector on it. I called tech support only to hear that they discontinued the 621 and don't make parts for it. Sorry, you are probably out of luck.
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