My Microsoft Wireless Mouse (3000) will not work. When I plug the piece into the computer it lights up, however the mouse does not light up on the bottom like it used to, nor does it work. I tried pushing the "connect" button on the bottom and that does not work either. I cannot find a battery source and wondered if that is the problem.

Make sure there is nothing touching the trackpad on the laptop, as that will stop the mouse functioning correctly.

You could also try attaching the receiver to a different USB port on the laptop, to make sure it isnt a dead USB port.

Lastly, you could try downloading and re-installing the drivers from http://support.microsoft.com/kb/258785

Go to Microsoft/help/support.com and you should find a solution. Sounds like you don't have the right hardware or a bad software pack. Also make sure the computer recognizes it. Try another keyboard if you have access to one. You'll probably have to go to another computer to get instructions and print then out and maybe you can do it with a mouse if it works and another keyboard doesn't work. If you can get another keyboard to work and download the drivers for the 3000 make sure the 3000 is plugged into the computer when you download the driver for the 3000.. They do have downloads for the 3000 I just went and looked and the last keyboard I had was a 3000 and I downloaded files from Microsoft. Hope this cures your Microsoft headache; dhgill1949

Have you syncronized it with the receiver?
Normally you press a button on receiver then press another button on underside of mouse to sync it.

On the adapter there is a small red button. This button must be pushed, then the red button on the bottom of the mouse must be pushed. The mouse light should blink and you should be able to use it.

try to look at if you plugged it properly. or bring it where you bought it and ask your question to them

Have you tried changing the port in which the USB wireless receiver is plugged?

Or is the receiver internal to the notebook?

If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.

If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.

If that's the case, try plugging another USB device into the machine and see if it works properly.

If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.

I hope I was able to help you. Good luck!

check your usb drivers they maynot be activated

Try to take off battery and next push and hold down the small button that protrudes where the receiver is placed in the mouse, put back battery and simultaneusly release the button,it might make the mouse operate correctly. Good luck!!!! Chawah.