Question about Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Earphones on my turtle beach x1's not working

Mic works fine but earphones done work at all

Posted by ashtrow24 on

  • GenesisGod May 11, 2010

    Do you have the red/white RCA jacks connected to the Xbox red/white RCA jacks? Is the LED light on the X1 amplifier on? (The USB must be plugged in).

    To test to ensure your headset is working, try connecting it to a PC or laptop and listen to some music. Just plug in the green X1 plug to your PC/laptop headphone/speaker output. (The output should be a green jack). Also plug in the USB connector for power. Does that work?

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Try using the headset to listen to your iPod or MP3 player. Plug the USB plug into your Xbox or PC USB port, then plug the X1 green plug into the Headphones jack on your iPod or MP3 player. Make sure the master volume is up on the X1 (inline volume control box). Play a tune on the MP3 player. Do you hear the music? If yes, the X1 is fine. If no, you should contact Turtle Beach tech support and tell them about it.

Posted on Mar 11, 2010

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2 Answers

When i talk people cant hear me though turtle
If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- [email protected]

Mar 04, 2010 | Voyetra Turtle Beach Turtle Beach Ear...

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1 Answer

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Have you tried using your X1 with a PC (green Line Out and pink Microphone jacks)? If the mic works on the PC, then you know the chat/controller cable should be replaced.

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What happens if you try your X1 on a PC instead of on your Xbox? That's a good test of the mic... Here's how:
- Plug the X1 USB into a USB port on your PC. - Plug the X1 green plug into the green Line Out jack on your PC. - Plug the X1 pink plug into the pink Microphone jack on your PC.
Try recording the sound of your own voice on the PC, using Sound Recorder or whatever. Do you hear the sound of your voice? If so, your mic is working and the X1 chat/controller cable is probably broken. Replace the chat/controller cable.
If not, then the X1 mic is broken and you should contact Turtle Beach for service at [email protected]

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Can other players hear you speaking on XBOX Live chat? I'm not sure if you mean "you" can't hear yourself speaking or that "others" can't hear you speaking.

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1 Answer

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Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. [email protected]

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1 Answer

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Have you tried using your X1 on your PC? Try connecting your X1 to a PC and speak into the X1 mic. Can you hear yourself in the headset? If yes, then the X1 mic and headset are OK but you need a new chat-controller cable. If not, then you should contact Turtle Beach about it --- [email protected]

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1 Answer

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Have you tried using your X1 on your PC? Plug the green plug to the green jack, pink plug to pink jack, USB plug to USB port. Speak into the mic and you should hear yourself in the headset. If you can hear yourself, then the problem is the chat-controller cable and you should get that replaced. If not, it may mean your X1 mic is broken and you should contact Turtle Beach about that --- [email protected]

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Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. [email protected]

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Your controller cable may be broken. Here's the link to buy a new one:

http://www.turtlebeach.com/products/efx1/replacementparts.aspx

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