Hello, you can buy descaling tablets at your local Starbucks. There is also a liquid descaling solution (small bottles) you can buy anywhere.
At the moment I'm using Jura brand descaling tablets I purchased at Starbucks. For instructions on how to descale (quite simple really), see here on p-17 at:
http://www.starbucksstore.com/images/products/pdf/DeLonghi_Magnifica.pdf
Hope this helps.
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