Hi Wizard I can't seem to get the paper to work on the printer. How do you add paper into the printer, i've never used this printer before, i tried working it for about 1 hr last night. but it keeps saying, out of paper..add paper and press print. Where do you put the paper!?!?! please help

Try checking the paper path, there might be a broken or loose gear in there, a bent wire or stuck debris. If you done this and all seems ok but the error message keeps flashing, try to do a hard reset. That usually clears off error messages. If nothing happens, you might need to call a technician.

Hi,
According to the error message, I assume that the spooler service cannot find out the printer on the network.
You may set the startup type of Printer Spooler service to Manual or Delayed Start for a test.
You could go to Customer support- just dial +1(800)243-0051 Toll Free.

I think this is more related to the calibration of the label each time you change the new label size. I use ZM400 and your printer should also have the same setting. Under setting, put the When Head Close setting to Calibration. This will let the calibration perform automatically when ever you load a new label size and close the print head. Well 2 label will be lost every time.

Hi

Did you try to calibrate on the same media what you want to print?

Try to delete any other calibrations stored. And re-calibrate the plotter on the same media or a plain paper.

DO RATE MY SOLUTION

Hi

1. Check first the USB cable connection by unplug and plugging it back the USB cable connections and then check the printer icon if it says READY.

2. Check for the printer driver that might be corrupted. Adding again the printer using the add printer wizard will install new printer for your computer. If still the same, try to uninstall and reinstall the printer driver and then re add again the printer and if it prints the test page, then it solves your problem.

3. Check the print spooler service if it locks up. Try this link to restart the print spooler. http://www.fixya.com/support/r8758623-check_fix_print_spooler_service_causes.


Regards

Click Start and click Control Panel.

Click Hardware and Sound then Printers.

Click Add a printer. This launches the Add Printer Wizard.

Click Add a local printer.

Now, Use the drop down arrow to select USB port 001 then click on Next.

Select the Manufacturer as HP from drop down list and select DeskJet 990c from printer drop down list. Click Next.

Select replace current drivers

Verify the printer name and set the printer as default then click next.

Do not select print a test page option.

Click on Finish.

Click on start then search type notepad.

Write any stuff and then try to print.

first of all, make sure the type of paper you are using is compatible with your printer. Try different types.

Then make sure you have:

the printer as the default printer
the paper orientation to portrait
the paper type to Auto Select
the tray selection to Automatically Select

If these didn't work, write to me how you added the printer to your computer, ie. Add a Printer wizard manually or automatically plug n play

TCP/IP printing for windows xp:
you must know the IP address of the print server and the port name.and the pc's ip address must be in the same subnet as the print sever's ip address.
Step 1 Go to Start > Settings > Printers and double-click the Add Printer icon to open the Add Printer Wizard.
Step 2 Select Local Printer and click Next.
Step 3 Select Create a New Port and choose Standard TCP/IP Port from the drop-down menu and click Next.
Step 4 This will bring up the Add Standard TCP/IP Printer Port Wizard. Click Next.
Step 5 Enter the IP address of the print server and the port name and click Next.
Step 6 The next window will prompt you for the Device Type. Select the Standard radio button and use Generic Network Card from the drop-down window.
Step 7 Click Finish to close the port configuration wizard.
Step 8 This will bring you back to the Add Printer Wizard. Step through the remaining windows of the Add Printer Wizard, accepting the default values to complete configuration.

Hi,
i,d suggest the paper sensor that you,ve disabled is suspect.
Alternatively, could be a cabling error.
Try a new printer cable, if this fails uninstall remove completely all software and printer, along with cabling. start computer/shutdown. re setup the whole printer as a new installation. if non of this works. Bin it and buy a new printer.
Finally if you,ve got standard windows 98. upgrade to 98se. might help.
Mike @ Compurepair.

My printer does that too, after many copies have been printed out. There is this mechanism that pushes the paper forward and another to slide one paper in... well it won't get in. I tried to add "grease" at the right side, "facing the printer", of that mechanism that made contact to the rollers which slides a paper in..  well my printer now works fine