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Ijust bought this watch on December 26th. I looked today and have a few scratches on the silver ring. Is that covered under warranty and can I return it for a new one?
It is not under warranty as is not any physical/mechanical damage caused by the wearer. But the good point is - you can send it back with the request to fit the new one. And you will have to pay for it.
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No if you wash it you will ruin it, the black is just Silver Oxide and will not affect the way the cloth cleans the Silver. Just wipe the residue of the Silver being polished.
I found a really good scratch remover on E-bay. Its just a small tube. You just wipe a tiny bit on the watch and rub with a cloth. It makes it look brand new. Just search for screen repair or watch screen repair on E-bay.
At a watch shop is the only safe way. I've done it with needle nose pliers and scratched the watch every time. At the watch shops they have a tool, even most wal marts and sears have watch battery replacement centers where they do it for the cost of the battery (no extra fees)
mcdevito75 here, Hello David, Tag Heur a very fine watch, First I would make sure it is the seconds hand that stopped and not the Chrono. hand, I would also go over any instructions that came with the watch, about the light scratches on the saphire crystal, the crystal is scratch resistant to a point, and can occur almost anyway, rubbing up against something harder than the crystal itself, (certain Stones and materials) even if your in a dusty place scratches can occur on any crystal. Check with your warrantee, you should be covered.
I would not recommend changing this battery yourself unless you have the proper tools to close the case! If its a screw back then you will need a case wrench to close it otherwise you will scratch the case and case back! Plus it has a touch sensitive crystal! Screw that up and you will have to send it back to Tissot to have it repaired! That will NOT be covered by the warranty!
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