Hello,
try to use the charger on another phone to see if works, if it does it means its not the charger.
then try to remove the battery and reinstall it, the try to charge again with phone off.
or you can try another charger on the phone, if it doesn't charge it must be the charging connection port on the phone that has a problem.
thank you.
Testimonial: "thanks il go try that"
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