HP LaserJet 1022 Printer Logo
Posted on Feb 05, 2008
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Spooler crashes when printing random PDF's

Some PDF's print and others do not. I'll get the spooler crash error message and all my printers will be gone. then I have to delete everything from windows\system32\spool\PRINTERS folder and restart the spooler (net start spooler)... any solutions? It seems random.

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  • 4 more comments 
  • lray84 Feb 05, 2008

    PC is rebooted daily, so I'm not sure what's up. Is it a driver issue? The printer supports PCL so I'm at a loss.

  • MIT-Derek Feb 25, 2008

    Same problem. The rebooting solution is a 1st grade answer. There is a real problem here with this printer. I have been able to replicate this problem on every pc on our network with this printer and have narrowed it down to pdf's that are scanned documents cause the print spooler to lock up. The file size the driver sends to the printer is massive, even if the file is 1mb, the file in the spooler queue shows 50 to 100mb.



    This is a problem with multiple versions of the drivers from HP also. Restarting the computer after having the spooler fixed and send the document back to the printer and it immediately locks again.

  • yeehau Mar 03, 2008

    Same problem! Continues to come back. Related to printing PDFs, but once it errors... it is hell to get rid of

  • Anonymous Apr 08, 2008

    Have the same problem as Iray.Spooler crashes when printing random PDF's problem, and notify you when a new solution is offered

  • Cajus May 09, 2008

    Il have the same error on LJ1022nw. And some random PDFs

  • johnp22 Sep 09, 2008

    When going to print PDFs print spooler crashes

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7 Answers

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  • Posted on Jun 12, 2009
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Installing new drivers dind't help. But what I did is I checked print as an image from within pring options in Adobe Acrobat (you gotta go to "advanced" to find that check box), and then it worked.

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  • Posted on Apr 26, 2010
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I had the exact same problem and I solved it by uninstalling Adobe Acrobat and installing Foxit. No more problem!

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  • Posted on Mar 05, 2008
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Had the problem for a few days.

I solved it by downloading the latest HP drivers from hp (that goes without saying)

Installing these on my print server, replacing the existing drivers.

and disabling bidirectional printing.

This is working in my office now.

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  • Posted on Feb 05, 2008
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Make sure you re-boot your computer once in a while, say once a week, if you leave it on all the time or use standby. Not doing so can leave the computer vulnerable to all kinds of weird things like this.

Hope this helps.

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  • Posted on Feb 12, 2013
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A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a shared network printer to print.

http://support.microsoft.com/kb/2388142


Click on link to view topic or download hotfix from Microsoft.


A

Anonymous

Hi,
Everone try installing the alsrjet 6l drivers which are bulit in operating system.

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An office I support has lots of these and over the course of time every pc has had this issue.

The only solution I've found was to delete the printer, reinstall it, use the 1022nw drivers and uncheck advanced printing features once installed.

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Related Questions:

1helpful
2answers

I printed all the pages I wanted and stopped the printing. today I want to print something else and it wants to prin about 30 pages I don't want, help
Hi

HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE

Print spooler service is a computer service that loads the print jobs into the printer memory for later printing and it acts as intermediary between a computer and a printer. When the print spooler service is stopped or malfunction, printing is not possible.

Here are the possible reasons :

1. Virus or Malware infection.

2. Spooler service was stop by accident or turn off to manual/disable mode.

3.Faulty installed printer driver that contains error or incompatible with previous printer drivers installed in your computer or system.

4. Print jobs and drawing jobs were corrupted by accident which caused print que lock and resulting print spooler service to crash.

5. Your printer had printing problem issue with pdf files.


To fix this problem, you have to check if the print spooler service had stop.

Here's how to check and fix the print spooler service.

Go to START
Choose RUN
Type SERVICES.MSC
Click on PRINT SPOOLER and check if the STATUS IS STARTED
If not, on the upper left side, click on STOP to stop the spooler service
Then click on RESTART to restart the spooler
Restart your printer and your computer
Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.
Read full answer
Apr 14, 2011 • Office Equipment & Supplies
tip

HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE...
HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE

Print spooler service is a computer service that loads the print jobs into the printer memory for later printing and it acts as intermediary between a computer and a printer. When the print spooler service is stopped or malfunction, printing is not possible.

Here are the possible reasons :

1. Virus or Malware infection.

2. Spooler service was stop by accident or turn off to manual/disable mode.

3.Faulty installed printer driver that contains error or incompatible with previous printer drivers installed in your computer or system.

4. Print jobs and drawing jobs were corrupted by accident which caused print que lock and resulting print spooler service to crash.

5. Your printer had printing problem issue with pdf files.


To fix this problem, you have to check if the print spooler service had stop.

Here's how to check and fix the print spooler service.

Go to START
Choose RUN
Type SERVICES.MSC
Click on PRINT SPOOLER and check if the STATUS IS STARTED
If not, on the upper left side, click on STOP to stop the spooler service
Then click on RESTART to restart the spooler
Restart your printer and your computer
Then try to print again and it will surely solve your printing problem.


benjz_0.png


Another procedure :

Go to START
Right click on DOS command prompt and run as administrator
You should be in this command directory before you
Type CMD and be sure you are in this directory C:Windows\System32
And if not, type this to change the directory, CHDIR C:Windows\System32
Type NET STOP SPOOLER and message will appear like this


benjz_1.png
Exit and go to C: DRIVE
Choose WINDOWS and click show content if not view all the folder files
Choose SYSTEM32
Choose SPOOL
Choose printer and delete printing jobs if any
Again right click on Command prompts and run as administrator
Type NET START SPOOLER
Exit and restart your printer and your computer
I will works fine right now.

NOTE : You can bypass the C:Drive procedure and just type NET STOP SPOOLER AND NET START SPOOLER in the DOS COMMAND PROMPT if you believe that there are no printing jobs pending.


Another procedure is to download this troubleshooting software and follows the troubleshooter wizard and it will fix your print spooler service automatically and some common problems as well. Click here to start downloading.

I hope it helps you solving your print spooler problem. Regards to all readers.
Read full tip
on Mar 24, 2011 • Office Equipment & Supplies
0helpful
1answer

Print spooler error
reinstal the driver with print spooler running, good luck
Read full answer
Apr 06, 2010 • HP LaserJet 1020 Printer
1helpful
1answer

Printing problem (local and network) only with pdf
PDF files are designed to be small on the computer and are uncompressed when sent to the printer. The size of the PDF is filling up the memory on the print server causing it to crash.

make sure you have the latest printer drivers.

heres a work around if the drivers didn't fix it. check "print as an image" from within printing options in Adobe Acrobat (you gotta go to "advanced" to find that check box), and then it works fine.
Read full answer
Apr 06, 2010 • HP P2035N LaserJet Monochrome Printer
0helpful
2answers

What does it mean when i get the error message print spooler services not running
you need to turn it on, Go, . START>>RUN>>services.msc enter. When the services screen comes up, scroll down until you find the "Print Spooler" Enable it, Start it, and set to Automatic, reboot, ya good to go.
Read full answer
Mar 15, 2010 • Brother HL 2140 Laser Printer
0helpful
1answer

I have installed hp photosmart and get an error message '' restart print spooler error 1068'' I have tried everything but cannot restart my printer spooler.
go back to your services where you start the print spooler. open the dependency tab. there it will tell you what other services the print spooler needs to have running. check them and if any are disabled change them to auto and restart them. reboot and you should be OK.
Read full answer
Nov 05, 2009 • HP Photosmart 7450 InkJet Printer
0helpful
1answer

When computer is first turned on, the PC recognizes the printer and everything is fine. After a while, I can't print anything. The print job is queued up but with an error message. If I turn the...
Hi There !!

Thank you for writing to Fixya.com

It seems to be that, your print spooler service is crashing & once you restart the machine. It's actually reinitialized & it work for a while & then get stuck again. I have seen these kind of problem in past & best possible step would be to reset the Print Spooler service. To do that check the below link:

http://support.microsoft.com/kb/2000007

Once you go to the above mentioned link, you will find a picture there:

button_fixit_silver.jpg

Click that button & it'll reset the print spooler service & you might need to reinstall the printer driver back again.

Hope this would help !
Read full answer
Sep 03, 2009 • HP OfficeJet G85 All-In-One InkJet Printer
2helpful
2answers

"fatal print spooler error" error message
Completely uninstall the printer driver and install again. If this does not work, there is a corruption in the windows registry or in the print spooler cache files.

For a temporary workaround, disable print spooling. But, if you do, you will need to remember to never close an application you print from until printing is actually finished.
Read full answer
Jun 28, 2009 • Konica Minolta magicolor 5430 DL Laser...
0helpful
1answer

Print spooler crashes on Vista business
How do you connect the printer? Try to do it manually. Instead of searching for the printer on the network, give the path manually.
For ex.: \\name_of_the_server\name_of_the_shared_printer.
try
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Mar 31, 2009 • Samsung SCX-4216F All-In-One Laser Printer
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HP clj3505 print spooler
Set to PRINT DIRECTLY TO PRINTER in control panel.
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Dec 08, 2008 • Xerox Phaser 6250DP Laser Printer
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I printed all the pages I wanted and stopped the printing. today I want to print something else and it wants to prin about 30 pages I don't want, help

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