Question about Emerson MW8987B/W Microwave Oven

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Emerson Problem My keypad is locked or does not work. I have to unplug the entire unit to get it to work and then only 2 buttons will work.

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Your Control Panel has failed. Replacement of the Control Panel is your only repair option. Not cheap!

Posted on Feb 05, 2008

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Posted on Jan 02, 2017

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1 Answer

Lg microwave reset button?


press start button twice it sounds as if it is still in child lock mode

Mar 27, 2014 | Microwave Ovens

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I have an Emerson 900W Microwave MW8999SB and it will randomly assign DEF1 and the rest of the keypad is difficult or not functioning. None of the quick buttons work, and only the 30-second button works....


Pressing the Clear/Pause button works. Sometimes. Most of the time, about a microsecond after pressing Clear/Pause, it goes right back to def1. Most of the time, pressing ANY button doesn't work. Usually takes me 10 to 20 tries to get anything to work. My microwave is about 3 months old. I will never buy Emerson again.

Sep 27, 2013 | Emerson MW8168B Microwave Oven

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I have a Emerson mg9111sl everything quit working and it is a newer model. I was told a fuse might have went out how would I replace that?


Some of the newer units do not use fuses, unplug microwave, remove top, "several screws" look over to the right where the keypad control board is, now look down, you should see a circuit board, nearby there should be a clipped in fuse, pop it out and replace with the same current rating, assemble before testing, lethal voltages present.

Apr 09, 2012 | Emerson Microwave Ovens

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I have a GE Microwave and while pushing button the keypad locked and i got the message CONTROLS ARE LOCKED - how do i get out of this? I can't clear it and the buttons don't respond to touch. Kelley


If a hard reset (unplugging power for 2 minutes)does not fix it, then you have a failed membrane keypad.

To give you any further free help, we would need your full model number form the tag in or on the unit.

Please make a new post with that your full model number and symptoms.

Jan 28, 2011 | GE Microwave Ovens

1 Answer

Kenmore Microwave 63301 - Power, but front panel doesn't operate


You have a failed membrane keypad or the problem may be on the board itself.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in most cases in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

Dec 30, 2008 | Emerson MW8102SS 1100 Watts Microwave Oven

1 Answer

Kitchenaid microwave oven


Either the child lock is activated or the unit needs a reset by unplugging it.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

You can download Kitchenaid owner's manuals and installation instructions here to find out how to turn off the child lock.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 05, 2008 | Microwave Ovens

1 Answer

My emerson MW8992RD the red metal one displays all zeros and the button will not work at all!


The keypad may be damaged or worn out, or control unit may be damaged.

I would suggest that you contact Emerson. It may still be covered under warranty.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.

Dec 01, 2008 | Microwave Ovens

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Emerson microwave 900w


i believe majority of emerson got programmin ERROR intheir KEYPAD.. my emerson microwave got similar issue ..its a brand new one abt few monts old..it started actin weird way ..its keypad wont work..tried many thing unplug it pluge it back in everthing tht necessary..but still keypad is locked..no not the child procted locked..it locked with a digits 00.00 ...sometimes it work sometimes it dont...so no clue wat to do ...

Feb 17, 2008 | Emerson Black Microwave Oven

2 Answers

Wont work...


check control circuit and door switches,

Oct 27, 2007 | Emerson Black Microwave Oven

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