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Please next time put the question in the correct category. I still will try to help you.
If your printer does not tell you any cartridge is empty, and it still does not use that colour it could be the nozzles of one cartridge are blocked. Check this by printing a test page, as told in the user manual. Sometimes called an alignment print.
Then check if all colours appear correct. Looks like yellow is not working correct.
I fixed this problem for free with advice from the canon experts at the canon website, without them trying to sell me anything like a "plan" as your website has proposed.
You need to make sure you are not using the photo magenta, your printer doesn't use photo magenta and it leaves the prints green. You need also to run the nozzle check print by holding the resume button until the green light flashes twice, and see if all colors are printed. If not you need a new printhead, the part number is on the side.
You need to expose this watch to sunlight for about 8 hours to let it recharge it's solar cell. Make sure that sunlight is shining directly on the face and not just "kind of" shining on the face. I put it in a window ledge where the sun beats down to make sure it gets the most sunlight possible.
Repeat this for a few days to make sure it's fully charged.
First try to take photo in a sunlight, if the photo is still hazy then clean the lense and make sure you dont put your finter anywhere in front of the camera.
If the photo is still hazy then it could in internal camera fault.
If the photo is fine in the sun but its blurry in the dark then take photo with flash if thats ok then you just need more lighting.
Also make sure the ISO Rating is auto or 100 many people set ISO to 800 and then forget about it. It causes hazy photos in the dark
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