How can I remover the softener dispenser maytag neptune top loader

there is three switched valves for cold and one for hot
the three cold are prewash main wash and softener
at the back of the valves back of the machine
there is a little cage inside the valve header

check its not full of dirt
you can remove them for cleaning with a pair of flat nose pliers
if this isnt the case replace the switched valve related to the softener
compartment water intake

you will have to remove the whole case to clean it!!! Depends on the model how you go by removing the case!!!

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/charles_c2f37a3461344482

Yes it would help it from getting so gumed up, But its not as big of deal on a top loader as it is a front loader

The second rinse is when the softener cup is being flushed. Remove the dispenser and clean and inspect the housing to be sure no softener is gumming up the holes and blocking the water flow into the machine.

If your machine is a FAV6800AW/FAV9800AW see if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove gunk build up.

If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue.

The Service Manual for reference use and care guide has some info

Rich

Dot,
If your machine is a FAV6800AW/FAV9800AW See if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove some gunk. If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue. Rich

u need to replace the water valve theres 2 the cold is what u would replace

Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

You put the detergent directly on top of the clothes.

I have a maytag neptune front loader (MAH8700AWW) unless I turn the water off @ the faucet the water continues to run into the washer after the load is done .How can I fix this.