If you can hear sounds from other apps, maybe the audio codec of avi file is not supported by the media player you use. You can try another avi player program to see if you can play the file.
Here are some AVI players for you to try such as Leawo Blu-ray Player, 5K Player, JetVideo, UMplayer, SM Player, etc.
If not, another reason might be that the AVI file is broken.
The problem is due to missing codec.Anyway,you can download VLC Player, below is the download link
http://www.videolan.org/mirror-geo.php?file=vlc/1.0.3/win32/vlc-1.0.3-win32.exe
Or else you can install "Windows essentials codec" which will allow you to play any file in Windows Media Player and others too.Below is the download link
http://www.mediacodec.org/WECPSetup.exe
Now enjoy your Movies.
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