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Try using a known good power plug. If it still doesn't work, you possibly have a bad power jack, which can be fixed at a your local TV repair shop. It might just need to be re-soldered.
What you need to do is first connect your mp3 player to a computer that is running xp. This way we can figure out if it is the mp3 player or windows vista. If it is windows vista try and go to the manufactures website and see if they have a driver for windows vista. That is all I can really think of right now
Remove Mp3 player if you already connected to the USB port
Run the program (You should see something like: Please connect the device)
Hold down the Play button and connect the Mp3 Player to USB port(Hold down the play button while you connect the device, you should seea message (normally after 8 seconds) like: Initializing on YP-U2J Updater program screen)
After you hear the Windows chime "new device found" or the message"Initializing" on YP-U2J Updater, you can now remove your hand fromplay button.
Check the Format Data Area checkbox (By clicking the yes button, you will lose all of your data in your Mp3 player)
Click the "yes" button
Finally, click on the Start button (takes less than a minute). DO NOT REMOVE YOUR DEVICE
IMPORTANT: After updating the firmware, you MUSTdisconnect the Mp3 player and turn it on. You will see a 20% messagefor about 50 seconds and it will be restarted automatically.
Update: Pleasekeep in mind that if you sync your Mp3 player with a computer that hasa Windows Media Player 9 or 10, you should do these steps again
The drivers are emebedded on the Napster version 1.0 download (installation disc) go to their site and select the download center, don't enter the model number, search by category instead. It will allow you download the Napster Ver. 1.0 and the recovery utility in case you need it.
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