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OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.
If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.
Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.
It doesn't matter what name or brand the disc is. All it matters that it is a writable disc. If you had aldready written previous files on that DVD disc and then it was compiled, it wont write again. When the computer requests to compile a disc, say no, otherwise you wont be able to write more data on the same disc. The same goes if you have selected a CD to burn. There are 3 ways to do so. Try copy and paste, drag and drop the file to the DVD icon or CD icon, or right click on the file to be burned and select 'Send to...' choose the DVD drive, (D:), see what happens.
right click on the drive.... go to properties... under tab recording, remove tick "enable CD recording on this drive" and press apply... after that tick "enable CD recording on this drive" and press OK. It should work.
Try different brand. Your Drive is a sensitive type and it only accepts some DVD-R brands. Also try DVD-RW disc. I had the same problem but not specifically the exact problem. My drive is cd writer only. Same problem, I just used diff CD-R brand like Imation and Philips and the burning works like a charm.
well u need to check for the latest software available for your dvd drive try and find the latest software on net according to your company,and check wether the software ur using comaptible with ur windows