I have a Lucent Technologies Partner Mail VS System Release 5. Today, all of a sudden, I am unable to retrieve messages from our voice mailboxes. I am also unable to transfer calls into the voice mail boxes (I only get a busy signal). Can someone please help me?

I cannot access my personal mailbox. When any of us try to access our mailboxes we get a busy signal. If I try to transfer a call to someone's mailbox, the green light stays green and flashes as if on hold. It doesn't turn red showing that the mailbox has picked up the call.



I am able to transfer (transfer 18) a call to another extension, just not able to transfer (feature 14) into a voice mailbox.



The date and time are correct on the system.



Also, when people call in after hours, the phone doesn't pick up and play our day/night message.



The lights are green when a call comes in and turn red when I actually pick up the call or if I'm using a line. I cannot access my personal mailbox. When any of us try to access our mailboxes we get a busy signal. If I try to transfer a call to someone's mailbox, the green light stays green and flashes as if on hold. It doesn't turn red showing that the mailbox has picked up the call.

I am able to transfer (transfer 18) a call to another extension, just not able to transfer (feature 14) into a voice mailbox.

The date and time are correct on the system.

Also, when people call in after hours, the phone doesn't pick up and play our day/night message.

The lights are green when a call comes in and turn red when I actually pick up the call or if I'm using a line.

I only have two intercom lights on the bottom of the phone card, above the feature and number buttons. They are unlit, until I pick up and dial intercom 777 to start the mailbox retrieval at which time they turn green. You can contact me at [email protected]. I only have two intercom lights on the bottom of the phone card, above the feature and number buttons. They are unlit, until I pick up and dial intercom 777 to start the mailbox retrieval at which time they turn green. You can contact me at [email protected].

All 3 lights are green. One of the three lights is green and blinking. The blinking light says passcard partner mail vs 4 port w/ back-up restore. All 3 lights are green. One of the three lights is green and blinking. The blinking light says passcard partner mail vs 4 port w/ back-up restore.

What is station 10? I'm not finding a #s button. We do have 14 extentions. The serial number on the voice mail is 906P46162656. What is station 10? I'm not finding a #s button. We do have 14 extentions. The serial number on the voice mail is 906P46162656.

Ext. 10 is the receptionist and we have 22 buttons on top. I also see on the top of the card

Partner -18D. Ext. 10 is the receptionist and we have 22 buttons on top. I also see on the top of the card
Partner -18D.

I followed your directions and we still have a busy signal when we try to access voicemail. Also, when we call afterhours the day/night answering doesn't pick up.



If we need a new voice mail card, where do we find one? I followed your directions and we still have a busy signal when we try to access voicemail. Also, when we call afterhours the day/night answering doesn't pick up.

If we need a new voice mail card, where do we find one?