My 6 month old GE Adora washing machine's display states the door is locked, but the door is actually wide open. When I try to close the door and start a load, the door lock clicks a few times and nothing happens. I unplugged the washer for a few minutes, and now the display is blank and nothing happens. Any thoughts?
Mine was doing the same thing. Upon closer investigation the drum seal was torn near the door locking mechanism, and when water got on the locking mechanism it shorted it out until it dryed. Then it would work again. You can check this by pulling the seal back on the locking side of the door to see if its torn.
As most these washers use the same control board.
try some of the troubleshooting you see here :
http://www.fixya.com/support/t364216-whirlpool_duet_ht_ghw9400pl0
The main relay (black one on the right of board ) may be at fault in your issue.
these boards have bad solder joints in most all cases.
If its still in warranty it time to call them.
If you open it please post pics.
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My problem is almost the same other than I can close the washer door and the waste pump comes on and will run for some time I have ran water into the wash tub and it will pump it out with no issue. It will stop pumping and then it will click 3 to 4 times I am not sure then it will stop and go to pause on the control pannel. with door locked indicator. I have unpluggend the machine with no reset. I have cheked the inlet and out let for pump and it is clear I cheked the large black in my case hose that comes off the wash basket it is clear no obstructions. My water supply is good . I ran it into a bucket. My thougt is that there is a master reset needed what is the series of buttons to push it my be a faulty acuator also. Thaks Pasha
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