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It sounds like you need to program the coffee level. Have a look on this page for the instruction manual. http://www.coffeeitalia.co.uk/downl-manual.php
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Hi You could have a micro switch in the doser that is going bad and needs to be replaced. They are a special micro switch that is very sensitive and can get stuck with a little coffee dust inside the switch.
Lubricate the brew unit with a food safe grease this should help. The brew unit becomes stiff and fail to load up fully this stops the water being dispensed
Try this press the button for ground coffee then when it lights up press the coffee brew button, if water flows normally then the grind on the grinder needs to be adjusted coarser, if no water then the screen on the brew unit is blocked.
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