Keeps saying insert ink cartridge but is in there

are the ink cartridge you are using refurbished because sometimes the printer wont read them had a simular prob with my printer you might have to just buy new ones for it

Make sure your black cartridge is not very low on ink or empty. Otherwise, replace it with new genuine cartridges.
It could be a communication problem between your black cartridge and your printer. Try to re-seat the black cartridge into the printer.
It could also be a short in your black cartridge. Try to insert a different known working black cartridge. Better yet, replace it with a new genuine Lexmark cartridge.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Make sure you are inserting a genuine Lexmark cartridge. Try to insert a different known working cartridge, maybe your old black cartridge, to determine if your new cartridge is faulty. If inserting your old black cartridge gives you a message saying "very low ink" or something to that effect, then most probably there's something wrong with the new black cartridge. Have it replaced with a new one from the store where you bought it from. You may also contact Lexmark Technical Support Center for assistance.

Hi Good day!!! try to re insert your black cartridges maybe it is not properly inserted that's why your printer did not recognizing it.
Don't forget to vote thanks!!!

I am having the same issue with the black cartridge error light is on. Three new cartridges create the same issue.

It will be a hardware printing problem mostly. Try cleaning the parts with alcogol or/and elastic rubber. Also try to increase the force of contact with a sticky tape or like that.

If it is a genuine canon ink cartridge. You can sent it back to canon and they will replace it free shipping and charge. I had a similar problem. The y will send you troubleshooting steps first.
Regards
Mc

Hi ,

As per the information provided by you it seems to be a hardware issue however u cvan try these steps .

Steps >

Take out the ink cartridges from the printer > without turning off the printer unplug the power cord > press # and 6 key together , now without releasing the keys plug in the power cord .

keep on holding the keys down until the machine turns off automatically .

after the unit turns on again it would do the allignment give a msg for insert ink cartridges . insert the cartridges at that time . and see how it works out .


Thanks
MAC.

i replaced the ink and it tells me that the thing is still up/open when it is not. Carol Nash [email protected]

I have 1860 fax machine. It says that the black cartridge needs replacing. I buy a new cartridge and put it in and is says to install a black ink cartridge. I reinstall the cartridge several times and it says to install a black cartridge. Any help before I smash this piece of **** fax machine in the driveway?