Display says LOC,

Try a GE Control Panel Reset

This should clear the error codes:
Power off the unit, wait 5 minutes then restore the power.
Press the broil and bake keys simultaneously and "SF" will be displayed.
Press "Hr. Down" and "Minute Down" keys simultaneously for 3 seconds, then the time of day will be displayed.
Press "Temp Up" and "Minute Up." The control panel will display the following:
Go blank briefly
Display all segments briefly
Display "LOC REF" briefly
Display all segments again for 30 seconds
Display "LOC REF"
Acknowledge the "LOC REF" by pressing the "Hour Down" and "Minute Up."
Test control pads. Oven should now function.

If this is a GE oven:
1. Make sure power to the wall oven is turned off_
2. Completely close the wall oven control panel and return the wall oven to its normal installation_
3. Apply power to the wall oven. Accessing the control panel area but not replacing the control:
4. Enter Special Functions mode by pressing the BAKE and BROIL keys at the same time.
5. Reset the control by pressing the 9 and 0 or the HOUR DOWN and MINUTE DOWN keys for 3 seconds at the same time.
6. Approximately 20 seconds after the time of day is displayed. press the 1 and 5 or the TEMP LIP and MINUTE UP keys. The control should briefly go blank, briefly display all segments. briefly 'display "LOC FIEF," display all segments for 30 seconds, and then display "LOC REF:"
7. Acknowledge the "LOC REF" command by pressing the 6 and 8 or the HOUR DOWN and MINUTE UP keys at the same time. The control should then display the time of day,
8. The oven should be ready for normal operation.
9. Test the functionality of the glass touch contra especially the CLEAR/OFF and/or CANCEL key(s)..

This model does not have a brightness adjustment for the VFD display.

It may be a weak VFD tube due to aging or it may be that the rear of the display window and front of the display glass are very dusty.

Sometimes you can clean it inside to brighten it up.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you can detach the keypad connector (as per attached photo) then remove the control panel screws.

Be careful not to crack the glass display when handling it, or it's a goner.

Then you can use a soft cloth (not a paper towel) and a mild cleaner (not ammonia-based) to clean the front surface of the VFD display glass and the rear side of the clear bezel (display window) that's attached to the keypad.



Some connectors have a lock.
If that cleaning didn't help, then you have a weak VFD.

We can replace yours for $74.95. Details are here.

It's probably a weak VFD tube but it may be that the rear of the display window and front of the display glass are very dusty.

Sometimes you can clean it inside to brighten it up.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you can detach the keypad connector (as per attached photo) then remove the control panel screws.

Be careful not to crack the glass display when handling it, or it's a goner.

Then you can use a soft cloth (not a paper towel) and a mild cleaner (not ammonia-based) to clean the front surface of the VFD display glass and the rear side of the clear bezel (display window) that's attached to the keypad.

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.



Some connectors have a lock.
If that cleaning didn't help, then you have a weak VFD.


On a Whirlpool microwave, the VFD tube is almost never available separately, so if it's bad, you would have to replace the entire circuit board.

You can find links to helpful exploded view diagrams and order parts here.

I'd recommend that your bookmark this link to your favorites.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

It may be a weak VFD tube or it may be that the rear of the display window and front of the display glass are very dusty.

Sometimes you can clean it inside to brighten it up.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you can detach the keypad connector (as per attached photo) then remove the control panel screws.

Be careful not to crack the glass display when handling it, or it's a goner.

Then you can use a soft cloth (not a paper towel) and a mild cleaner (not ammonia-based) to clean the front surface of the VFD display glass and the rear side of the clear bezel (display window) that's attached to the keypad.

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.



If that cleaning didn't help, then you have a weak VFD.

On this model, the VFD is not available, so you would have to order a new circuit board for it.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

It may be a weak VFD tube or it may be that the rear of the display window and front of the display glass are very dusty.

Sometimes you can clean it inside to brighten it up.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you can detach the keypad connector (as per attached photo) then remove the control panel screws.

Be careful not to crack the glass display when handling it, or it's a goner.

Then you can use a soft cloth (not a paper towel) and a mild cleaner (not ammonia-based) to clean the front surface of the VFD display glass and the rear side of the clear bezel (display window) that's attached to the keypad.

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.





If that cleaning didn't help, then you have a weak VFD.

On some models, we can replace the VFD tube with a good used type to provide many years of good service.

Otherwise, you can replace your control board / smart board.

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.

Feel free to contact me directly (and please include your full model number from the tag in or on the unit) for a free estimate.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

FO- the touch pad is faulty. replace the eoc(electronic oven control)

I found the Mini-manual inside the control panel area of the range. I followed the instructions for resetting the control. Instructions are shown below:

Glass touch models only- Lock Reference Command
When the control panel is accessed, the signals used by glass touch panel may be adversely affected. To compensate for this change in signals, the following procedure must be followed every time the control panel is accessed.
1. Make sure power to the range is turned off.
2. Completely close the range control panel and return range to it's normal installation.
3. Apply power to the range.

Accessing the the control panel area but not replacing the control.
4. Enter Special Functions area by pressing BAKE and BROIL keys at the same time for 3 seconds.
5. Reset the control by pressing the 9 and 0 or the HOUR DOWN and MINUTE DOWN keys for 3 seconds at the same time.
6. Approximately 20 seconds after the time is displayed, press the 1 and 5 or the TEMP UP and MINUTE UP keys. The control should briefly go blank, briefly display all segments, briefly display LOC REF, display all segments for 30 seconds, and then display LOC REF.
7. Acknowledge LOC REF command by pressing the 6 and 8 or the HOUR DOWN and MINUTE UP keys at the same time. the control should then display the time of day.
8. The oven should then be ready for normal operation.
9. Test the functionality of the glass control panel, especially the CLEAR/OFF and/or CANCEL key(s).

Steps 4 through 7 are appropriate if you have not opened the control panel area. I had to open mine to clean up moisture caused by a boil over.
Judging from the number of inquiries on this same issue, this is a common problem. GE is more than happy to schedule a service call for this issue, but not so happy to give the information over the phone. This is a fairly simple procedure for most people to accomplish.
The ERC on my range appears to be a fairly common unit. I hope this information helps.

I pressed the lock icon on the panel and held it for a few seconds and the display cleared.

Control Lockout (on some models)
Your control will allow you to lock out the
touch pads so they cannot be activated when
touched or cleaning the glass panel.
To lock the controls:
Touch the 9 and 0 touch pads at the
same time for 3 seconds until the
control beeps twice. The display will
show LOC continuously and the time
of day if not blacked out.
NOTE: All cooking and timing functions will be
cancelled when locking out the control.
To unlock the control, touch the
9 and 0 touch pads at the same time
for 3 seconds until the control beeps
twice, and LOC will be removed from
the display.
NOTE: Some models have a Control Lockout
pad. Touch and hold it for 3 seconds to
lock/unlock.
Gas/Control Lockout (on some models)
Your control will allow you to lock out the
surface burners, oven burners and control
panel so they cannot be activated.
To lock/unlock the controls:
Turn all surface burners off.
Touch and hold the Gas/Control
Lockout pad for 3 seconds until the
display shows LOC ON.
To unlock the control, touch and hold the
Gas/Control Lockout pad for 3 seconds
until the display shows LOC OFF.
When this feature is on and the touch pads
are touched, the control will beep and the
display will show LOC ON.
 The control lockout mode affects all
controls. No controls will work when this
feature is activated.
 The adjustment will be retained in memory
after a power failure.