My sansa froze up

This happens often with Sansa Media Players, your best bet is to delete all your songs off the device, then re-add them again. But this time have your device on hold, which is having the switch at the top of the device pushed to the right side. This will make sure nothing happens while the device is syncing.

Try resetting it by sliding and holding power button for about 15 seconds. Go to http://www.sansa.com/support for more troubleshooting and FAQs. Hope this helps and don't forget to rate the answers.

Go to settings - USB Mode -- msd; and make sure the port on your computer is a USB 2.0 port.

I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....

There should be a reset button at the back try this, or hold the power button for several seconds and see if it does anything.

If it's just frozen in on mode you can also wait for the battery to die and then try again.

Good luck.

hold the menu button for about 15 sec. and it'll turn off

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

IF the other solution doesnt work, you can try putting it into Recovery Mode, just to unfreeze it.



- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button for a few seconds.


If you see Welcome to Recovery Mode, let go of the Record button and hold the power button to shut it off. Then restart it.




Best of Luck.

Connect your mp3 player to your computer or laptop, go to my computer, find the icon for your mp3 player, open it up and hihglight everthing you want unistall wtih right click on mouse , right click on it and delete.

try to format it. Call sandisk and ask them about how to format it...they can tell you more over the phone than i can emailing you. Maxx