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You have a direct shot in the power supply check the rectifier diodes (4 of them) or check for shorts to ground other components. check the HOT for short between emmiter and collector, and base and collector.
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I'm sorry, but it appears that Zenith's support site is down. I'd suggest you wait and try again. If you really need to contact Zenith, you can do so at 1-877-993-6484.
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