Question about HP PSC 2210 All-In-One InkJet Printer

2 Answers

"Remove and check cartridge"

Have had my 2210 for 5 years, replaced dozens of cartridges, but now reads "remove and check cartridge". Have tried two other new cartridges with same result. All four unit lights flash, will not do a test run, or do any operations.

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  • talkscience Feb 03, 2008

    I have exactly the same problem. tried cleaning it, semi-reset, taking cart out and putting back. No joy.

  • Carlyle27 Feb 09, 2008

    Yes, the same problem: "remove and check cartridge" and all lights flashing.  After months of frustration, I finally got it to work by following some instructions I found online.  (That I since lost!).  Now it's suddenly not working again.  I can't remember whether it was the firmware product I downloaded that got it to work for a while or whether it was some fiddling I did with the mechanism.  That was about two months ago and I was sure it was fixed.  But it's on the fritz again for a couple of weeks and I have to try and repeat the whole process again.  #^&$*)#^$*)

  • wylyp Mar 01, 2008

    Thank you for the site. I had already tried those "fixes" to no avail. I finally have given up and bought a new one. Very frustrating, but I needed to move on.

  • Akhror Saydaminov
    Akhror Saydaminov Mar 03, 2008

    Have had my 2210 for 4 years, replaced dozens of cartridges, but now
    reads "remove and check cartridge". Have tried two other new cartridges
    with same result. All four unit lights flash, will not do a test run,
    or do any operations.

  • Anonymous Mar 04, 2008

    when turned on the unit states check and remove cartridge. Unable to get to the point of realigning the cartridges. Have removed and reinserted cartridge, cleaned the sites with distilled water cotton swab as noted in the manual and replaced the cartridge. Don't want to continue to buy cartridges that probably won't fit a new unit. Your help appreciated.


  • Anonymous Mar 04, 2008

    All started when I ran it out of ink. Said to replace. Replaced one, then the other. Still nothing. Used only Hp cartridges, brand new. Due dates good. Have tried numerous times to turn off and restart so that it can reset itself. Next is Check ink cartridge door, Close in cartridge door.Etc, etc, etc. It is cheaper to just go buy a nice new Xerox and not have to put up with all the B.S. This is the second and last HP I have owned. When Commodore bought them, that was the "writing on the wall". Sia Nara Suckers.(sp)

  • Anonymous Mar 07, 2008

    changed ink cartridge now it says, check ink cartridges. Quality button all 3 lights are flashing, can't reset anything. Help

  • adam118 Mar 11, 2008

    the 3 ligths are flashing and saying remove and check cartridge i have changed the cartridge but it says the same thing help please

  • whynodude Oct 17, 2008

    same problem. printer kept saying,"remove and check cartridge". don't waste too much time on it. I didn't. I fixed it with a dumbell and a credit card.

  • Anonymous Oct 20, 2008

    Cannot get beyond remove and check print cartridges. Have HP cartridges. what do I do with this 2210.



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Most of the time when the error pops up it is due to problems with either the printer reading the cartridge is in from the contacts or the cartridge contacts are damaged. I should also point out that refilled and remanufactured cartridges are the number one reason for the error but assuming that you are using hp cartridges fresh out of the pack take a look at this link and follow the steps. I would type them out but it even has pictures for easy reference!!

Posted on Feb 28, 2008


You have forgotten to remove the protective seal from your new ink cartridge.

Posted on Mar 15, 2008


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Related Questions:

1 Answer

Remove and check cartridge message is on. I've

remove the cartridges, turn the printer off, and on again then install them again, and you are done

Apr 17, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I have an hp 2210 All-In-One printer. Check print cartredges

Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.

Hope this helps. Please rate my response.
Have a good day.

Mar 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Hp 2210 error message after cartridge replacement

It seems that the cartridge which you are trying is not ment for this printer can help you but for that you have to visit----

Jun 22, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Remove and check cartridge--tried it a dozen

its not a software issue.try changing the cartridge if you still face the issue go ahead and clean the copper contacts on the cartridge with a cotton swab dipped in water. Then clean the copper contacts inside where the cartridges sit.
If you still face this issue call in to hp at 1800-474-6836 cauz this could be a hardware malfunction with the printer and so ask for an upgrade you will get atleast a 50% discount on it with hardware as well as phone support on the upgrade and then u can extend the warranty of the whole printer by 3 to 4 years.
Try this hope this will help you

Jun 16, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP 6110 check cartridge error won't clear with new cartridges. Anyone know how to fix this?


You could try this way first as its a lot quicker and easier than the official steps from HP:

Just hold down the ENTER button and then press the MENU button. There will be a series of 3 fast, high beeps. Then everything resists and is a-okay. Both problems go away.

OR The HP way as listed below:

The ink cartridge-related error messages may occur due to one
of the following reasons:

* The ink cartridge does not make a proper electrical contact
* The cartridge is bad or wrong
* The cartridge is remanufactured or refilled

To resolve the error, follow these steps:

Step one: Check the print cartridges and clean the cartridge contacts

Even if the cartridge is new, follow these steps to clean the print
cartridge contacts. Print cartridges have a substance on the contacts
to keep them from corroding during storage that may cause poor
electrical contact between the print carriage and the print cartridge.

1. Verify that the product is turned on.

NOTE: If the HP product is not turned on, you will not be able to
remove the print cartridges.

2. Open the top cover or the cartridge access door in one of the
following ways:

* Pull the control panel forward and then lift the top section
toward the back.
* Open the access door on the left or right of the unit. This door
may be located under the scanner glass lid on some flatbed
* On many flatbed products, you raise the front center section of
the unit to access the print cartridges.
* Raise the cartridge access door on the front of the product.

3. After the print carriage stops moving, unplug the power cord. You
must unplug the power cord to prevent the print carriage from

4. Remove both print cartridges.

5. Verify that the part number on the cartridge is the correct part
number for the all-in-one and that the carriage is not blocked
preventing the cartridges from moving. Visit the following HP Web
site for a cartridge compatibility chart.

6. The electrical contacts of the print cartridge are coated with a
thin layer of grease to protect them from oxidation. This grease
may inhibit the electrical connection and should be removed. Using
a cotton swab or cloth lightly moistened with distilled, filtered,
or bottled water, clean the electrical contacts of the cartridge.
This usually occurs with a new ink cartridge, but may also occur
with an older cartridge.

NOTE: When an all-in-one is used frequently for black and white
printing but infrequently for color printing (for example,
an all-in-one that is used primarily as a fax machine), the
color cartridge will still eventually fail and need to be
replaced. The pins in the print carriage can cause dents
on the contact points of the color cartridge over time
(usually between six and twelve months).

7. Wipe the contacts with a dry, cotton cloth.
8. Reinsert the cartridges and lock them in place.
9. Close the top cover or access door and plug in the power cord.
10. If the error persists, repeat these steps. If further cleaning
fails to resolve the error, proceed to "Step two: Clean the
print carriage contacts" section.

Step two: Clean the print carriage contacts

Have the following materials available to clean the print carriage

* Cotton swabs or any soft material that will not come apart or leave
fibers (for example, a scrap piece of clean cotton cloth).
* Distilled, filtered, or bottled water (tap water may contain
contaminants that can damage the print cartridges).

CAUTION: Be careful not to get ink on hands or clothing.

To clean the cartridge contacts inside the product, follow these steps:

1. Turn on the unit.
2. Open the top cover or cartridge access door.
3. After the print carriage stops moving, unplug the power cord.
4. Remove both print cartridges.
5. Using a cotton swab or cloth lightly moistened with distilled,
filtered, or bottled water, clean the electrical contacts of the
print carriage.
6. On models equipped with locking latches, lower the latches.
7. Wait five to ten minutes for the contacts to dry and then plug in
the power cord. The unit will begin to reinitialize. Wait until
the process is complete before proceeding.
8. Reinsert the print cartridges when prompted and then close the top
cover or access door.
9. If the message recurs, replace the print cartridge indicated by the

* If you are using refilled or remanufactured cartridges or non-HP
cartridges, replace them with new HP cartridges. HP cannot
guarantee that refilled or non-HP cartridges will function
correctly in HP products.

10. If the problem still exists, replace both print cartridges. Since
the cartridges are electronically connected through the printed
circuit board, the cartridge not indicated in the message might be
the causing the failure.

If the issue still persists, please click on the link below and install
the firmware update:

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete address
is displayed in the Address box.

1. Download the file "HpAiOFWUpdate2_2.exe" to a local hard drive. Make
note where (in which folder) the file gets copied.
2. The hp all-in-one software for the OfficeJet 6100 series must be
installed on your PC before installing this firmware update. The
OfficeJet 6100 series must also be connected to your PC and turned on
before proceeding.
3. Locate the file "HpAiOFWUpdate2_2" on your hard drive and
double-click the file to install the firmware update.

This should resolve the issue. If you need further assistance, please
reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support
experience. We would appreciate your feedback.

Please visit our Owner Services Web site for details on keeping your HP
and Compaq products up and running.

I hope this helps


Jun 14, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Dial says to remove cartridges and check. Have replaced cartridge

After cleaning cartridges and replacing refilled black ink, I removed blck ink and replaced with HP 58 photo ink. this aborted the "check cartridges freeze". I still cannot align cartridges after removing #58 and replacing with new HP 57. the operation starts but will not complete.

Any suggestions on how to align cartridges?


May 02, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Remove and check cartridge

Are you using new genuine HP cartridges?
Sometimes refilled cartridges will not work.
Make sure that the cartridge is sitted correctly in the cradle.
You can try reinstalling the cartridges.
Double check if the cartridge are installed in the correct cradle.
You can also try to remove power from the printer.
Frist remove both cartridges, unplug printer.
Wait at least 15 minutes before plugging in the printer.
Turn printer on.
Reinstall cartridges.

Jan 16, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

H P psc 2210 printer will not accept ink cartridges have used from this supplier in the past with no problems display reads "remove and check cartridge" this I have done but no cure.

Are you using cartridges that have been refilled? If so I would go buy brand new HP ink cartridges or I would find known working but used cartridges and try again. The ink cartridges on any inkjet type printer are not made to be refilled and if you were to call HP about this problem they would tell you to replace the ink cartridges with new ones and try again.

Nov 10, 2008 | Computers & Internet

4 Answers

Remove and check print cartridge

Remove the cartridges and check them. If faulty, replace them.

Sep 19, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Remove and check cartridge

I also have the same problem , i own HP 2410 , you have 2 options , one of them is of course get some new cartridge ,the other option is take a couple of Q tips ,get some A/V HEAD cleaning solution , remove both cartridge , and apply a wet QTIP where the cartridges make contact , looks like Gold dots ,do a nice cleaning (also cartridge contact ) put them back on and lets hope it works.

Apr 18, 2008 | HP PSC 2210 All-In-One InkJet Printer

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