Motorola Mobility RAZR V3 Logo
Posted on Feb 02, 2008
Answered by a Fixya Expert

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Rizr I've had my  brand new rizr for less than a month.  All of a sudden the screen will go completely white and then eventually go back to normal.  It does it randomly when I don't touch the phone or sometimes when I've in the middle of doing something, like texting. I've tried turning the phone on and off and taking the battery out, I don't know what else to do...

  • newjeruboo Jul 12, 2008

    I've had my rizr over a year now and all of a sudden the screen started to pixel and then went white. I played with the battery and it worked briefly but now its all white again. I can make and receive calls as normal. I called the reps at Tmobile and they tried to get me to upgrade my phone. I just want the one i have to work long enough to get the info stored off.

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  • Posted on Feb 02, 2008
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Its not a problem with the phone entirely, you will need to have the flex cable replaced - as the sliding mechanizme probably corrupted the flex.

Its a simple job about $35-50 - but if you bought it a month ago you should have some sort of warranty with the shop - have them just exchange the unit.

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