I have had my mix master for about 2 years now and use it once a weekish. I was making some whip cream so I set the thing on high. It blasted off at full speed and then stopped. Now it doesn't matter what speed I set it to, it spins out of control and then stops. I have tried bringing the unit back to Sears but the year warranty was up. It's an awfully expensive appliance to only use occasionally and only last 2 years. There must be a way to fix it!
Hi JENNY, Merry Christmas and Happy New Year! Do not despair; there is a way to fix your KA mixer. From the symptoms you’re describing is sounds like your mixer’s (speed) Control Assembly and/or the Hall Effect Sensor has gone bad and either one or both parts need to be replaced.
As your mixer is out of warranty, the inspection and troubleshooting of the control assembly is something you can do yourself, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer.
If you're lacking one, you can download it from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home
Click on Customer Care>Locate Manuals & Guides, and enter the 6 character model number, in this case, KN15E1X, and then select the first file, KN15E1XBW0.pdf (335.24 KB) that appears under Parts List (17). (check to see if this matches your mixer model).
Turn to pages 4 & 5 titled, "Case, Gearing and Planetary Assembly", which provides an exploded view for the assembly and disassembly of the mixer and locate Illus. Nos.8 & 9, Control Assembly and Hall Effect Sensor, respectively. I suspect one or both of these parts that are the cause of your mixer’s speed woes. Since the (speed) Control Assembly is the more complicated of the two, that’s where I’d focus my attention. The Hall Effect sensor is a very simple device and rarely goes bad.
First check to see if any of the connections have come loose from your Control Assembly. If everything looks tight then you need to replace it. Unfortunately the whole controller assembly is on a little PC board filled with resistors and capacitors, which was not meant to be 'home fixed' and my 'expertise' ends there. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not. Or you can just order replacement parts without the testing.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
422 views
Usually answered in minutes!
×