The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
Turn off the Printer and check by cleaning the Connection contact with the spirit ..
Then wait for 10 min to 15 min
#Make sure the printer is on. Press the Power button if it is not lit.
#Open the printer cover, and then wait until the carriage is idle and silent.
#Press down gently on the top of the cartridge to release it.
#Slide the cartridge out and inspect it.
1 - Copper electrical contacts
2 - Nozzles
* Check the electrical contacts for debris.
* Make sure all the clear protective tape has been removed from the nozzle and electrical contact area.
#Reinstall the cartridge in the product and try again to print.
Clean the cartridge contacts
To clean the electrical contacts on the print cartridge and in the carriage in the printer, follow these steps:
Step four: Reset the printerTo reset the printer, follow these steps:
Sometimes get that statement if your using generic cartridges. Also when changing an hp cartridge usually it will require you to align the page after changing the cartridge. Could try alligning maybe that will remove the error message.
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