Could be one of several things.
The machine has seized due to lack of regular cleaning and oiling.
A nylon gear is damaged/broken.
OR:
Does your 910 have a basting stitch? I know the 930 does and it is common knowledge among Bernina owners that the basting stitch is famous for locking up. If this is the case, you have not broken the machine, but probably a 10 minute visit to the Bernina technician will free it. It is in a Bernina owner's (of this or the 930 machine) interest to either run the basting stitch every month to avoid the locking up or never use the basting stitch (which sometimes works and sometimes doesn't!). When it locks, the needle will refuse to lower.
If you want to read more about it, you can join the BerninaThirtySomethings group on Yahoo--lots of info there including documents that explain how to release the locked basting stitch. You will need a Yahoo email account, search for the group, request to be added as a member. Once approvid, you will have full access to conversations, files, documents, as well as asking your own questions.
Also, these machines do require frequent oiling to keep them operating. You will find information in the Yahoo group about how to do this yourself.
Good luck! You do have a great machine so I hope you can get it working and be able to enjoy it.
Sounds like a service call is needed. if you force it you make break something bigger inside.
SOURCE: How do I change the stiches?
You can do all of these stitches by using different combinations of your stitch selector, stitch width and stitch feed knobs, for instance, on the panel I can see on your machine:
http://www.jo-ann.com/joann/product/images/52659.jsp?CATID=cat3122&PRODID=prd11333
Stitches 1, 2 & 3 are straight stitches, centered, left and right. Really basic stuff, not different stitches at all. 4,5,6,7 & 8 are zig-zag stitches of different widths. 9 is the widest zig-zag (no. 8) on a finer stitch length, etc...
I think you should try and get an instruction manual for your machine. After a lengthy search of my usual manual sources, I've determined that that this may not be so easy. I think you should contact White on their 800 number and let them try and help you... 1-800-331-3164.
If you found this helpful, please vote generously as I receive nothing other than acknowledgement for my time.
SOURCE: Bernina Activa 131: buttonhole problem
There are TWO buttons on the machine that have the little u-turn on them. Look for the other one. That is the one that makes the second half of the buttonhole. Look in the owner's manual, it may tell you where it is on your machine. I spent a long time swearing at my machine before I figured out that the reverse is not the only button with the u-turn arrow. The manual is not clear on this. Why they use the same symbol twice is beyond me. Mine is on the front of the machine, down by the needle. Hope this helps.
SOURCE: How do I change the stiches?
The brother website has a users manual for it that can be downloaded. Use this link to get it:
http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=hf_ls2125eus&type2=5&flang=English&dlid=
SOURCE: Bernina 830 won't zig zag, won't buttonhole, no decorative stitch
Basically it is a matter of a stuck part. Flip open the top by prying up on the front or ends of the lid. You already noticed the hinges on the back. When you get it open, exercise the right hand lever on top (marked ZZ at bottom and 1-20 at top. If you look just to the right of this lever against the back wall you will see that it moves a little part back and forth into triangle shaped grooves. The part is not going completely into the grooves so drop some oil in there and exercise it a few more times, using your fingers if necessary to make the part move into the triangle grooves at the front and back. After a while it will loosen up where it should operate by itself smoothly . Hope this helps, I know it will.
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