Here's how I did it. The plastic sleeve broke off at the base. I used a Dremel cutting disc to cut off the flange. You could probably use a screwdriver to pry it off as well. The sleeve has a brass fitting that can be pried out with a screwdriver by sticking the screwdriver blade into the space and prying gently upward. Work around the fitting prying upward, and voila, it will slip off. I chewed up the plastic a little, but you can't see it once the new sleeve goes on. Install the new sleeve by placing it over the motor shaft and gently tapping it down with a hammer until it is firmly seated. By the way, the customer service at Cuisinart was first rate. Sent me the new sleeve without charge of any kind even though my machine is 30 years old.
Many people have had this problem. When I called Cuisinart, they said, oh sure we will send you the part and instructions. When I called because there were no instructions, I got another story about how I needed to send it back because that repair is only made at the warehouse. I have found other places online where people just chip and pick at the plastic until it comes off. Short of sending it back and paying the shipping I don't know what else to say. My husband is chipping and picking as we speak.
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