it happened to me 2 mos ago and now its finally working with the latest OS. however if you didnt back up all info e.g. contacts, messages and likes will be gone.
1. download JLCommander and install it to your PC
2. download your phone OS version from your carriers website
you can download jl commander
here
and you can download the OS here just pick your carrier
click here
if you dont see your carrier just pick one as long as its multi language it doesnt make any diff.
hope this help
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