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Unfortunately
a "zoom error" message is not something that you will be able to fix. This error indicates a system failure (apparently your lens is damaged, since it will not retract) and requires the
camera to be sent in for servicing and repair.
You may find it more cost effective to purchase a new camera as opposed to the repair price on your current camera.
It won't focus because ya lens is out of focus due to it being stuck had same prob wig my Sony worked out cheaper to buy a new camera than have it fixed.very fiddley to repair hope if bin some help
Here is a quick fix to try. If you attempted to remove the focus error doing the 3 times on and off, and it didnb't help to this. Power the camera on, you will hear the gear skipping as if it is slipping. Right at the moment you turn of the camera push the lens in manually slightly and gently. This will reposition the timing of the lens to focus. This usually fixes the Focus error when the lens is stuck in the out position and never retracts. I have had this happen twice, and it cleared both times by doing this. Good Luck
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Hope
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
Unfortunately this is one of the hardest cameras I have come across to repair. The plastic guide lugs inside the lens which keep it stable are so small that once they get damaged they are virtually impossible to repair and only a replacement part seems to rectify the problem. Source a donor camera on ebay for a cheaper option than sending to fuji. F45fd and F47fd use the same lens so these are an option for a donor if F40fd is not available.
This would not be recommended by technicians but if you can not get any one to fix your lens you could try this, i have done this to a few cameras(which had been dropped) and they worked after. If the lens is obviously not straight and will not retract. Place the camera on a flat surface and starting gently pull lens to straighten it gradually increasing force until it clicks into the correct position. As i said you do this at your own risk, it will not work all the time but sometimes. Good luck
Usually down to the lens block assy being faulty.Is the lens retracting and opening properly?.It usually turns out to be worn gears in the lens drive assy or the result of a fall.Either way will be expensive repair!My advise is check and see whether camera is covered by insurance for accidental knocks.,
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