Question about Motorola Mobility RAZR V3i Cellular Phone
Attempt to access the internet.
If you are unable to access the internet, it is an issue with internet access. If you are able to access the internet, it is an issue with the picture message settings internally with your service provider.
The internet is necessary for a picture message because the picture is an attachment on the text message. The attachment/picture is downloaded via the internet and without the internet, it cannot be downloaded.
Regardless of whether the phone can access the internet, it will need to be troubleshot by a member of the technical support for your phone company. Contact them at your earliest convenience to have this issue fully resolved.
Posted on Jan 02, 2010
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