Question about Sylvania SMPK8854 Digital Media Player

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Screen is frozen

Turns on and off ok, but screen is frozen. Can get to touch center screen by pressing power button. But still not responsive with pointer.

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Anonymous

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Defective product, returned, new one works fine! thanks

Posted on Jan 02, 2010

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Bebe Perez

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Ok here is how to fix this crash no you don't have to buy another or return it just plug in the player to pc drag n drop all files to a folder then delete all thats on the player unplug the player turn of if that does nothing then hit the reset button with a pin, turn of mp3 player then plug in pc and one at a time put your files back on, but now you must check you player evertime you put a file back on,to do this just add a file unplug from pc play the file and if everything works just keep going till it crashes again when it does its because of a file it cant read you will know the file form draging n droping the last file you just put on i have had this problem with movies crashing....but its fixable

Posted on Jan 13, 2010

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