Blu-ray freezing player is freezing, skipping scenes, pixelizing, disc is brand new, no fingerprints on it. Turning off the player then turning it back on seems to solve the problem for a few minutes then it returns

Too Old

Report the error to Samsung support. There is an ongoing problem with the firmware. Make sure you have updated to the most recent firmware version 1025.0 that was released this month. There are still unresolved problems with the new firmware release though. Many movies will fail to load and other will load and play but will skip/freeze during playback. This is related to the anti-piracy features on the Blu-Ray that the player can not properly handle.

try this link out might help you... blu ray disc or DVD it freezes and skips Google Search

Hello there,

Step 1: test a new Disc does it freeze with any DVD or bluray Disc

if it doesn't then its a bad Disc, If it does then move onto Step 2

Step 2: Remove the power from the unit power cord and all

Step 3: update the software on the unit
if both of these steps fail move onto the next step

Step 4: Default the unit from the software in the unit

if this step fails let me know and we move onto more Step's i hope this was helpful and don't forget to Rate

Does it do the same thing with every blu-ray, or just one?
It sounds like a dirty lense or disc.
Have you tried a lense and/or disc cleaner yet?

The device does not play.

Ensure that a supported disc is loaded in the player label-side up.

Ensure that the disc's region code matches the player's region code.

Ensure that the disc's rating level does not exceed the player's.

Ensure that the disc is not damaged or too dirty. Clean the disc or try another disc.

Moisture may have condensed inside the player. Remove the disc and leave the player on for
1-2 hours and then try again

check disk for physical defect such as dirt, fingerprints and/or scratches, if dirty or smuged, clean, if scratched, replace disk, try different blu-ray disk to isolate problem whether its the disk or player. if player, buy lense cleaner for unit.

I think the problem is for this the disc may be damaged. Or dont use copies this freezez and ruines the system, there may be a microchip problem i sugest return it and ask for compesasatin

I have had this problem a few times myself with clients players. A power down usually helps but only temporarily.
Check your firmware version and available product upgrade here: http://www.samsung.com/us/consumer/tv-video/blu-ray/blu-ray-players/BD-P1600/XAA/index.idx?pagetype=prd_detail&tab=support

Try running a dvd cleaner through it first, before trying anything else (the type that looks like a DVD with a brush underneath).

The regular DVD might have been a fluke (scratches, rental?, burned dvd?)

Was there anything special about the new Blu-Ray Disc - what was the tile? On certain titles, you may need the firmware upgrade found at:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS300

Yes take it back. trading standards would say it's not fir for purpose. Mine is a few years old and plays both dvds and blu ray perfectly