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Posted on Jan 01, 2010

When printing a photo only a strip of the photo prints - have new photo paper and new cartridges - Kodak would not repair - wants to sell me a new printer - I have used very little - still has original cartridges but changed to new one to see if it was an ink problem - thank you

5 Related Answers

Matt D

  • 96 Answers
  • Posted on Aug 26, 2008

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

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Anonymous

  • 1 Answer
  • Posted on May 28, 2009

SOURCE: kodak #G600 printer dock/roller won't pull paper through

I read this solution to a problem someone else was having which was similar to my problem. I wiped off the roller with a damp cloth, made sure it was dry and that's all it took to allow the roller to be able to start to pull the paper through. - thanks for the help!

Anonymous

  • 9 Answers
  • Posted on Jul 17, 2009

SOURCE: Won't recognize color ink cartridge

This is a common problem with Kodak 5000 series and ESP series printers.
Check the silver contacts on the ink cartridges for small scratches in the center. The scratches indicate that the ink cartridges have made contact with the appropriate connections in the printer. If no marks are visible, the cartridge was not seated properly. If the contacts look ok, you'll have to call Kodak again. It's highly likely that the recertified printer you received was returned for the same problem. If you point out the fact that you are experiencing the same problem for the second time, you may wind up with an upgrade to an ESP5. Don't accept another printhead replacement as thiat will not resolve the problem.

Anonymous

  • 6 Answers
  • Posted on Aug 29, 2009

SOURCE: Printer will not print properly, say photo tray not engaged.

take out the photo tray if you can and put it back into its place /
turn off the printer and turn it back on . if it works fine if it does not ,the sensor is bad .
it gives you this message only if the paper try is not inserted properly or it is a false error message .

Anonymous

  • 191 Answers
  • Posted on Sep 14, 2009

SOURCE: prints nothing on paper. checked ink cartridges

please the your pc in add a printer and again install a printer driver
and you go control panelt and select the printer an dchous this printer
and restart your pc and try printing giveup page

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Related Questions:

0helpful
1answer

Not printing in color and black/white copy not clear, light in some places

Dear sir
good day
to fix up such problem
Clean the printhead, then print and
  1. Verify that inkjet paper is loaded in the paper trays.
  2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
  3. From the Help menu, select Maintenance, then select Printhead Cleaning. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows a steady green, press Photo + Copy simultaneously to print a demo sheet
and you have to Replace ink cartridges.
IMPORTANT: Make sure you are using KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to KODAK Ink Cartridges & Photo Value Packs.
  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Insert new KODAK ink cartridges into the printhead, then press down firmly until you hear the cartridges click into position.
  3. Close the printer access door, then make the same print.
and you can point to the website below for further information
http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=5224/6198

thanks
1helpful
1answer

Only prints 1/3 of photo

Here are the steps:

1.Remove the power cable from the printer.
2.Remove the paper tray from the printer.

3.Verify that the paper you're using has KODAK XTRALIFE

Paper
4. Insert the paper tray into the printer.
5. Open the color cartridge door, then remove the color

cartridge.
6.Install the color cartridge, and verify that it is fully

engaged.
7.Close the color cartridge door.
8.Connect the power cable to the printer.
9.Wait for the printer to initialize
10. Make a print.

If issue persist, call 1.800.235.6325 for repair.

Thanks,

Neerak21
1helpful
1answer

Prints nothing on paper. checked ink cartridges

please the your pc in add a printer and again install a printer driver
and you go control panelt and select the printer an dchous this printer
and restart your pc and try printing giveup page
2helpful
2answers

Im getting a line through the photograph when the photo

For that problem kindly try doing the ff:

* Re-seat the inks both color and black then try printing
* Re-seat the Printhead of the printer then print again
* if problem still persist call 1800 421 6699 and the technical rep will replace the printhead

Hope this will help

Thanks
Byron

4helpful
2answers

Kodak Easyshare Printer dock series 3 not printing full picture

throw out your printer and buy another brand. if you call18002356325 the call goes to manila and chances are you will be talking to some one who only speaks partial english and knows nothing about kodak products but will read to you from these internet instuctions that you just read !!! kodak has become a very anti-american company in so many ways!!!
0helpful
1answer

Giant blobs of ink on every photo...

If you aren't currently, use the cartridge that the printer's manual says is for photos. Photo paper requires a different kind of ink.
2helpful
1answer

Prints only on left half of paper

MAKE SURE PAPER IS NOT STUCK INSIDE.
UNPLUG POWER CORD/USB CORD/REMOVE PAPER TRAY
EJECT CARTRIDGE LOOK INSIDE THE DOCK WITH FLASHLIGHT TO SEE IF PAPER JAMMED IN THERE SOMEWHERE.
IF NONE AND NEW CARTRIDGE
TIME FOR SERVICE PROVIDER
MAY NEED A NEW PRINT HEAD
MAY BE TIME FOR NEW PRINTER DEPENDING ON PRICE.
KODAK HAS A NEW ONE WITH BELLS AND WHISTLES FAIRLY CHEAP.GOOD LUCK
0helpful
1answer

Won't accept new cartridge. 5300 Easyshare

I had a problem with my Kodak printer. I called Kodak explained the problem, they told we what would fix it and they sent me the part, extra ink cartridges, and some photo paper, all free of charge. So I would suggest calling Kodak and let them know what it is doing I'm sure they can help...
0helpful
1answer

Very light printing

Call Kodak and tell them you're problems. I was in same boat with new cartridges and still problems. My printer was only 9 month old and printed over 600 pages. I received my new printhead along with brand new cartridges and sample of 4x6 photo paper. However, having problems removing the printhead. New printhead came within 1 business day of calling Kodak!
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