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Question about Bernina Artista 180

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Usb/serial adapter not working

Just hooked up a laptop to my Artista 180 w/ a usb/serial adapter (no serial port on this laptop- old laptop w/ serial port finally died).

Tried to write to card in embroidery module, got error message "no link to serial port". Device mgr says USB adapter is working properly, says it's com port 4. Help! How do I get my design downloaded to the card (or even the module itself)?Thank you.

Posted by pfutschig on

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Check the com port of the appliaction, it is based on com1 only then you will need to make changes to the com4 to com1 follow these steps
open device manager
choose com4 and then right click for properties
choose port settings
choose advance
change the port number from 4 to 1
that will be all you can now give it a shot again

Posted on Jan 01, 2010

  • d_l_thompson Apr 16, 2011

    I had the same problem, which is how I found your question. What worked for me, was going into my Device Manager, as suggested by rearthur2003, then look at your ports (COM & LPT). I had four on my laptop, but they were numbered 5, 9, 11 and 17. Go figure. So I double-clicked on the one that I had plugged my adapter into (it was listed as "Gigaware USB to Serial Cable) and then clicked on the "Port Settings" tab, then clicked on the "Advanced" button. I changed the COM Port Number to one between 1 and 4 that wasn't already being used. Then I went back into my Artista program, followed the steps to write to machine, and chose that COM port, and BINGO! It worked!

  • Anonymous Dec 02, 2012

    I'm having an awful time with this :( I'm about to cry! I bought this machine used and it came WITH the computer so that I wouldn't have any issues connecting it!! My Microsoft ActiveSynce will not recognize the connection! I've tried playing with COM ports and it appears my it's COMport3 that is the correct one but I still cannot get connections :(

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