Bose 3·2·1 II System Logo
Posted on Jan 31, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

DVD tray wont close

The DVD player said bad disc. My wife pryed open the dvd compartment and believe pulled it off the track. The machine keeps trying to reset and you can hear the drive grinding even when you shut the machine off. Only way to stop is to unplug. What do we do to fix?

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Master 619 Answers
  • Posted on Jan 31, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Nov 07, 2007
Answers
619
Questions
0
Helped
350785
Points
1019

Hi , reset the computer try to open dvd and okey if not try to check belt it visible near the cd tray if still align with the pulley.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

The dvd tray on my Sony BDV-E780W won't stay closed. Whenever I turn it on the tray opens and wont close from the remote or device.

Have you checked to see if it is off track? Sometimes when these machines get bumpbed, dropped, or fall they can jump track. You have to take the cover off and inspect to see if it is off track when it closes and opens. It should go all the way back on the track when it closes. Be careful not to shock yourself. If it is on when you do it and your hand touches the metal parts inside you can get seriously burned or shocked.
0helpful
1answer

My DVD tray on my Yamaha DV C6480 (it holds 5 DVDs) got stuck in the half open half closed position. It may have come off the track. I opened the case and reinstalled the DVD Tray. Now the tray...

This happens to us all the time. Here is the note I keep on how to fix it quickly:
When tray gets messed up, the drive wheel (with pegs that interlock with pegs on the tray) needs to be such that the tray slides in and out freely. Push tray all the way in. Turn on.

Hope that gives a hint.
10helpful
3answers

Dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would...

dvd player keeps saying no disc when I try to play a dvd.what can i do? worked fine until about 3 months ago. started to say no disc when disc inserted but after opening and closing 3 to 6 times it would read.now it just wont read. any ideas?
0helpful
2answers

Disc tray keeps opening/closing on DVD recorder

my dvd player sony cinema entertainment system dav-dz111 the tray is opening again after closing
0helpful
2answers

Dvd wont come out keeps saying loading all the time

your laser is adjusted ethier to high or to low
0helpful
1answer

DVD disc tray will not open

Without knowing the model for the unit, it makes it a little difficult to troubleshoot, but usually the easiest way to get one of these to open up is to try resetting them. This is done on MOST DVD players by unplugging them for about 30 seconds while you hold the power button down to discharge any power that might be held in the unit, then plugging the unit back in and trying to eject it again. Keep in mind, that if the unit was moved (or even if something caused the unit to shift, like a person jumping near it) then the problem could be the dvd has become dislodged from the tray. Many dvd players will have a small hole on the front (usually below the tray) where if you insert a paper clip in about a half inch, will eject the tray part way, and then you can gently pull it out the rest of the way (making sure you do not keep pulling if you feel resistence as the dvd might have skipped out of the tray track). IF worse comes to worse and you don't have a warrenty on the unit, many dvd players can be opened by removing 1-2 screws from the left and right sides, and possibly 1-4 screws from the back of the unit (look around the edges, the screws near the ports on the back usually holds those ports in place and do not need to be removed to take the case off). Once the screws are removed you would pull back and up on the case to open the dvd player. Keep in mind, this voids a MFG warranty. Once the case is off you should be able to see the dvd and remove it unless you have a cheap dvd player which has an enclosed drive. Remove the dvd and with the case still off, plug the power in (DO NOT TOUCH ANYTHING INSIDE WHILE THE POWER IS PLUGGED IN) and try hitting the eject button on the front. IF it ejects now, you should be good to go, just put the case back on. IF it doesn't eject, then your motor is probably bad (or something is blocking the track) and it is usually safer/easier at this point to just go buy a new dvd drive.
0helpful
1answer

DVD-F87K

How can it not close if it's open yet not open if it's closed? lol

Anyway, could be: Bad motor, bad belt, bad gear, disc jammed.

Geno

2helpful
1answer

My RCA DRC 220 Dvd Players disc tray does not want to close

It seems that the track (carriage) is proberally damaged or needs cleaning, open it out and have a look at the track that takes in the disc if it has dust clean it out or you can open and close it bu hand to get it loose a bit.

If that dont work the motor that pulls in the track or sends it out has a band on it, it might be slack or worn or even dried up and lost elasticity, test it by pulling it in and out a few time to see if it snaps, if you think its worn are slack replace it with a rubber band or a smaller size to the band...

the last think to check is the motor it self.if the abose fails you'll need to change the motor
0helpful
1answer

Pioneer muti-disk dv-c503 dvd/cd player carousel wont saty open

When i put a cd into the tray the door will close. It will say its loading but then the cd tray will reopen again not allowing the cd to play.
0helpful
2answers

Sanyo 6100 dvd player-disc tray automatically opens whenever power is on.

you should try inspecting & servicing the tray transport mech first and then the tray sense swt.
Not finding what you are looking for?

326 views

Ask a Question

Usually answered in minutes!

Top Bose Audio Players & Recorders Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Bose Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...