GE Wireless "Malfunction" "Unknown Device"

You need to install the radio receiver to the computer via usb. then sync the devices. Usually a button on the receiver or mouse should do it.

Replace the rechargeable batteries. Even rechargeable batteries only can be recharged so many times and then they will not hold a good charge.

You can get it working again. There is a button right here which is the connect button and the reset button. Usually if you press these two at the same time you can get it to working again

Remove the batteries. Remove the receiver from the PC. Reinsert and try to link them again.

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Could be signal interference or overloaded usb port. Move receiver around to get a more direct signal, and notice any other devices in use like phones. Use alone without other usb devices plugged in and/or buy usb hub with power adapter. DO NOT buy passive usb hub with no additional power.

Hello, Please do service of your mouse, may be due to some dust over the scroll thanks

Some mice eat batteries like they are nothing. I myself have a logitec wireless mouse and i must replace the batteries every two weeks. I would suggest getting another mouse.

You need to plug in the USB reciever load windows till desktop appears, hold down the reciever button until it flashs then quickly turn over mouse and press connect button in. and you should see the reciever flicker, and it should start working. if it dont try swapping the batterys as they dont last long...and repeating the same process Hope this helps John

From the Jasco website, some other options to try: Batteries: Tracking can be affected by low or dead batteries. Try replacing the batteries with a fresh set and test the tracking. Although you can use rechargeable batteries, alkaline batteries have been found to have the longest battery life. Interference with other electrical products: Other electrical devices may interfere with the radio signal that the mouse uses to communicate with the receiver. Try placing the receiver in a different location, away from the monitor, zip drives, and other electrical devices. Also, try rotating the receiver so it is on its side (or back). Range of the receiver: GE cordless pointing devices can transmit a signal up to 2 meters (appr 6 ft). Make sure the receiver and mouse are within the 2 meters of each other.